Professional Services / Digital Transformation
Location
Remote (Global Remote)
Employment Type
Part-Time Contract
Position Summary
ITC Worldwide is seeking an experienced HubSpot Techno-Functional for a primary Architect/Developer role to lead the design, configuration, integration, automation, and optimization of HubSpot solutions for internal operations and client engagements. This role combines business process consulting with technical development expertise to deliver scalable CRM, marketing automation, sales enablement, customer success, and reporting solutions.
The ideal candidate understands both business requirements and technical implementation, serving as a trusted advisor who can translate operational needs into effective HubSpot configurations, workflows, integrations, and custom applications.
Key Responsibilities
Functional Consulting
Gather and document business requirements from stakeholders.
Analyze sales, marketing, service, and customer success processes.
Lead HubSpot solution design workshops.
Configure Sales Hub, Marketing Hub, Service Hub, Operations Hub, and CMS Hub.
Design lead lifecycle management, scoring models, segmentation, and nurturing strategies.
Define CRM architecture, object relationships, pipelines, and governance standards.
Provide best-practice recommendations for customer acquisition, retention, and engagement.
Technical Development
Develop and maintain custom HubSpot solutions using:
HubSpot APIs
Custom Objects
Webhooks
Private Apps
Serverless Functions
Custom Workflow Actions
Build and support bidirectional integrations between HubSpot and:
Microsoft Dynamics 365
Power Platform
Azure Services
Salesforce
ERP systems
Third-party marketing platforms
Develop automation workflows and business process orchestration.
Create custom reporting solutions and dashboards.
Troubleshoot API, integration, workflow, and data synchronization issues.
Data & Analytics
Design CRM data models and governance frameworks.
Perform data migration, cleansing, transformation, and deduplication activities.
Build executive dashboards and KPI reporting.
Monitor data quality and platform health.
Develop attribution and campaign performance reporting.
Client Delivery
Participate in discovery workshops and solution demonstrations.
Create design documentation and technical specifications.
Lead solution implementation projects.
Conduct user training and knowledge transfer sessions.
Support User Acceptance Testing (UAT).
Provide post-go-live support and optimization services.
Required Qualifications
Education
Bachelor's degree in Computer Science, Information Systems, Business, Marketing Technology, or equivalent experience. Experience
3+ years of HubSpot implementation experience.
3+ years of CRM solution design and administration.
Experience implementing HubSpot across multiple business units and teams.
Experience integrating HubSpot with enterprise applications.
Experience supporting sales, marketing, and customer service operations.
Technical Skills
HubSpot CRM Administration
HubSpot Workflow Automation
HubSpot Custom Objects
HubSpot Operations Hub
HubSpot API Development
REST APIs
JavaScript / TypeScript
Node.js
HTML/CSS
SQL fundamentals
Webhooks and middleware platforms
Azure Integration Services
Power Automate
Power Apps
Functional Skills
Business process analysis
Requirements gathering
Solution architecture
CRM strategy
Marketing automation
Customer journey mapping
Data governance
Reporting and analytics
Preferred Qualifications
HubSpot Certifications:
HubSpot CRM Implementation
HubSpot Marketing Hub
HubSpot Operations Hub
HubSpot Reporting
HubSpot CMS
Microsoft Certifications:
Power Platform
Dynamics 365
Azure Fundamentals
Azure Integration Services
Experience with:
Dynamics 365 Customer Engagement
Microsoft Dataverse
Azure Logic Apps
Power BI
Power apps
Apollo.io
ZoomInfo
LinkedIn Sales Navigator
Success Metrics
Successful HubSpot implementations delivered on time and budget.
Increased automation and operational efficiency.
Improved CRM adoption and user satisfaction.
Data quality and governance compliance.
Accurate reporting and executive visibility.
Client satisfaction and retention.
Core Competencies
Consultative problem-solving
Strong communication skills
Stakeholder management
Solution architecture
Technical troubleshooting
Project execution
Customer-centric mindset
Continuous learning
Why Join ITC Worldwide?
At ITC Worldwide, we help organizations accelerate digital transformation through Microsoft, CRM, AI, and cloud technologies. As a HubSpot Techno-Functional Developer, you will work alongside consulting, sales, and delivery teams to create innovative customer engagement solutions that drive measurable business outcomes for clients worldwide.
ITC Worldwide is an equal opportunity employer and values diversity, inclusion, and innovation
ITC Worldwide is a global leader in delivering high-impact technology training and consultancy services. The company specializes in empowering professionals and organizations through expert-led instruction in enterprise platforms including Cisco, Microsoft, AWS, and Red Hat. ITC Worldwide's mission is to foster innovation and excellence through education, serving IT professionals, corporate clients, and academic institutions worldwide. The company offers official certification training programs across multiple technology domains and maintains partnerships with major technology vendors.
