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TrueCommerce is seeking an EDI Implementation Specialist II that will work within a team of professionals responsible for implementing software solutions for TrueCommerce customers. This person will act as a primary contact throughout the software implementation process, and interfaces with customers, retailers, resellers and/or 3rd party IT consultants, and internal resources. The Implementation Specialist II will be responsible for driving project start-up, customer training, testing (EDI & Integration), and go-live.
EDI Implementation Specialist II - Job Duties and Responsibilities:
- Facilitate the EDI implementation process for TrueCommerce customers
- Serve as a primary point of contact during the software implementation process for the customer.
- Capable of working on multiple projects and with multiple clients and/or partners.
- Complete implementation tasks and coordinate activities with the customer, trading partners and other implementation team members.
- Assist the customer with training and usage of the TrueCommerce solution.
- Facilitate the EDI testing process.
- Assist the customer with the integration testing process, including understanding of integration functions and integration mapping changes.
- Configure software solution in order to meet customer business requirements.
- Verify that solution functionality is accurate and complete.
EDI Implementation Specialist II Requirements for Success:
- 2-5 years’ experience performing and coordinating project tasks for software implementations with limited supervision
- General understanding of B2B, commerce, electronic data interchange (EDI), and supply chain processes preferred
- Experience with business systems such as QuickBooks, Sage, SAP, NetSuite, or Microsoft Dynamics is a plus.
- Familiarity with XML is preferred
- Experience with text editing and data mapping tools is preferred
- Proven ability to serve as primary contact for a new customer implementation that includes all phases of project lifecycle: Kickoff, Configuration, Testing, and Production.
- Experience in working with high volume customers and/or tasks with proven ability to keep organized and multi-task.
- Proven analytical, problem solving and troubleshooting skills.
- Prior experience in training customers on application software including conducting training webinars or one-on-one customer training sessions.
- Prior experience in configuring software applications, based on customer specifications
- Prior experience in testing software, or working with customers on testing processes
Education:
- Bachelor's degree in business, technical field or related is preferred
Who is TrueCommerce?
TrueCommerce is a high-performing global supply chain network that provides fully integrated, end-to-end supply chain visibility and management. We’ve empowered some of the biggest brands in the world to improve their supply chain performance: Schneider Electric, DanoneWave, Siemen’s, Ocean Spray, and many more.
Please visit our careers website for additional information.
United States
