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Inside Channel Account Manager

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Location
United States
Cloudflare

Job Description

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Location: The preferred location for this role is Austin, TX.

Job Description: Inside Channel Account Manager (ICAM) - Regional

About Us

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers trillions of requests per month. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was recognized by the World Economic Forum as a Technology Pioneer and named to Entrepreneur Magazine’s Top Company Cultures list. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

About The Role

We are looking for an Inside Channel Account Manager (ICAM) to join our Partner Sales Organization. This role will preferably be based in

Austin, TX and will report to the Director, Inside Partner Sales.

As an ICAM, you will assume a key position responsible for recruiting, onboarding and enabling a subset of targeted partners in the assigned region, while building relationships to grow Cloudflare’s partner business. Your key performance indicators will be growth of deal registrations, partner-initiated opportunities and partner-initiated sales in your region. To help you succeed, you will work closely with a broad range of team members who will support you, including partner ecosystem, sales, solutions engineering, marketing, and enablement. Your ultimate goal is to drive incremental partner-initiated pipeline and revenue through partners.

Responsibilities:

  • Activate a set of partners assigned to your specific regional territory
  • Establish a cadence with a set of partners that you will develop and grow, including setting goals, developing partner plans, reporting metrics and tracking progress - with the objective of pipeline growth
  • Lead demand generation initiatives and campaigns to drive partner-initiated pipeline in collaboration with the sales team
  • Grow deal registrations, partner-initiated opportunities and partner-initiated sales
  • Follow up on sales enablement sessions to ensure that partners understand the value proposition, pipeline generation marketing assets to leverage, and the associated SPIFFs / incentives.
  • Coordinate and lead monthly sales and technical enablement sessions
  • Train and enable partners on our technology and GTM strategies
  • Coordinate account mapping sessions with our partners

Desirable Skills:

  • 3+ years experience working with partners
  • Experience working in the technology, cybersecurity and/or networking sector is a bonus
  • Understanding of cloud infrastructure ecosystem and cloud security is highly preferred.
  • Confident presentation and interpersonal communication skills (verbal and written)
  • Existing relationships and/or strong familiarity of the partner ecosystem in the region covered
  • Direct experience in recruiting, onboarding, enabling and scaling various types of partners.
  • Builder, hustle and grit mentality, with a bias towards action
  • Entrepreneurial mindset focused on continuous improvement
  • Naturally curious, considers themselves to be a lifelong learner
  • Experience working in a fast-paced startup environment
  • Technical competence strongly preferred

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

1.1.1.1: We released1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actualrace, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [email protected] or via mail at 101 Townsend St. San Francisco, CA 94107.

Advice from our career coach

As an Inside Channel Account Manager at Cloudflare, the successful applicant should understand the company's mission to build a better Internet and be committed to recruiting, onboarding, and enabling partners in the assigned region to grow Cloudflare's partner business. Here are some tips to stand out as an applicant:

  • Demonstrate experience working with partners, ideally in the technology, cybersecurity, or networking sectors.
  • Show understanding of the cloud infrastructure ecosystem and cloud security.
  • Highlight confident presentation and interpersonal communication skills.
  • Showcase existing relationships or strong familiarity with the partner ecosystem in the covered region.
  • Emphasize experience in recruiting, onboarding, enabling, and scaling various types of partners.
  • Exhibit a builder mentality, hustle, grit, and a bias towards action.
  • Show an entrepreneurial mindset focused on continuous improvement.
  • Highlight your technical competence, as it is strongly preferred for this role.

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