Inside Sales Representative

Job Summary:

The Inside Sales Representative – Preclinical & Standalone Biomarkers is responsible for managing the full sales cycle for biomarker-driven opportunities, with a primary focus on preclinical and standalone biomarker services.

This role serves as both the initial scientific and commercial point of contact and the primary owner of opportunities through to close. The Inside Sales Representative will drive revenue by engaging inbound and outbound leads, conducting scientific discovery, developing proposals in collaboration with internal teams, and closing business within defined account segments.

This position is designed to support faster-cycle, high-volume biomarker opportunities, enabling rapid response, improved conversion rates, and efficient revenue generation.

Responsibilities

Inbound Lead Management & Scientific Discovery

• Respond to inbound biomarker inquiries with a strong emphasis on same-day engagement

• Conduct discovery calls to assess:

• Study objectives

• Sample type (tumor tissue, blood, FFPE, etc.)

• Biomarker modality (IHC, flow cytometry, genomics, proteomics)

• Timeline, urgency, and budget awareness

• Position appropriate preclinical and standalone biomarker solutions

Full-Cycle Sales Ownership

• Own qualified opportunities from initial engagement through close

• Develop and execute sales strategy for each opportunity

• Collaborate with scientific and operations teams to:

• Scope studies

• Build proposals and pricing

• Present solutions and proposals to clients

• Negotiate and close deals within defined authority levels

• Maintain consistent follow-up to drive opportunities to conversion

Outbound Prospecting & Pipeline Development

• Identify and engage prospective clients across biotech and emerging pharma segments

• Target key stakeholders including:

• Translational scientists

• Preclinical researchers

• Biomarker leads

• Leverage conferences (AACR, SITC), publications, and data platforms to identify opportunities

• Execute targeted outbound campaigns focused on preclinical and biomarker-driven research

CRM Management & Forecasting

• Create and manage opportunities within Salesforce (SFDC)

• Maintain accurate pipeline visibility including:

• Deal stage

• Probability

• Forecasted revenue

• Document all customer interactions and next steps

Cross-Functional Collaboration

• Partner with Business Development on:

• Large, complex, or strategic opportunities

• Assigned accounts requiring BD ownership

• Collaborate with marketing, operations, and scientific teams to support deal execution

• Utilize internal tools and AI platforms to enhance efficiency

Performance Metrics & Reporting

• Achieve and exceed KPIs related to:

• Revenue closed (primary metric)

• Pipeline generated

• Conversion rates (lead → opportunity → closed won)

• Speed-to-lead and sales cycle time

• Maintain accurate reporting and forecasting within CRM systems

Minimum Requirements:

• Bachelor’s degree in Life Sciences, Biology, or related field

• 2–5+ years of experience in inside sales, business development, or commercial roles within CRO, biotech, or life sciences

• Working knowledge of pre-clinical research and biomarker applications, including:

• Immunohistochemistry (IHC)

• Flow cytometry

• Genomics and proteomics

• Strong commercial acumen with the ability to manage and close deals independently

• Ability to engage scientific stakeholders and translate technical discussions into business opportunities

• Excellent communication, negotiation, and presentation skills

• Highly organized with strong attention to detail

• Self-motivated and comfortable working in a fast-paced environment

Preferred Requirements:

• Experience managing opportunities through the full sales cycle preferred

• Familiarity with translational research workflows is a plus

• Proficiency with CRM systems (Salesforce preferred)

The salary range for this position is $75,000-85,000. This salary (or salary range) is merely an estimate and may vary based on an applicant’s skills and prior relevant experience.

Crown Bioscience is committed to a diverse and inclusive workplace. Crown Bioscience is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.