Syniverse is the world’s most connected company. Whether we’re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world’s most recognized brands. Eight of the top 10 banks. Four of the top 5 global technology companies. Over 900 communications providers. And how we’re able to provide our incredible talent with an innovative culture and great benefits.
Who We're Looking For
The Instructional Designer II is a key contributor to the strategic development of employee learning journeys that ensure optimized, effective, and modern learning experiences for the global network of employees. The Instructional Designer II role will have primary accountability for successful and effective instructional design based on adult learning theories for talent development needs across the business. You thrive in a dynamic and evolving environment. Your behaviors align strongly with our values (Seek to Understand, Lead with Yes, Debate, Decide & Do, Think Ahead & Move Fast and Re-imagine the Possibilities), because ours do.-
Some of What You'll Do
Scope of the Role:
- Direct Reports: No
Key Responsibilities
Develop cutting-edge training that can be delivered asynchronously to allow for flexibility, including videos, gamification, simulations, narration/audio.
Create engaging learning activities and course content that enhances retention and knowledge transfer.
Utilize excellent proofreading skills for all content.
Utilize eLearning software (Articulate, Camtasia, etc.) and other instructional design software.
Ability to storyboard, to write effective copy, instructional text, audio scripts/video scripts.
Collaborate with team, subject matter experts (SMEs), and other stakeholders to instructionally design learning content.
Apply tested instructional design theories, practice, and methods.
Stay up to date on the industry, product, market, and training best practices.
Prototype instructional design projects with mock-up graphics and the user interface
Maintain project documentation and course folders.
Work with subject matter experts to validate target audience’s training needs.
Redesign legacy content to ensure it matches the learner’s needs.
Experience, Education, and Certifications:
Bachelor’s degree preferably in the field of HR, Information Technology, Education, and Educational/Instructional Technology, Technology or relevant professional experience
8-10 years of experience with instructional design with focus on eLearning and Mobile Learning content development and related tools
Additional Requirements:
Working knowledge of Articulate, Camtasia, knowledge of HTML & CSS, Dreamweaver, Photoshop, Illustrator
Ability to prioritize, coordinate, and deliver multiple work projects simultaneously
Highly organized and detail oriented.
Proven working experience in instructional design and with instructional technology
Strong interpersonal skills with the ability to work both independently and within a team environment
Excellent computer skills, including PowerPoint, Excel, Word, Outlook and SharePoint
Must have a proactive approach to problem solving and demonstrated the ability to be a strategic thinker
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Why You Should Join Us
Join us as we write a new chapter, guided by world-class leadership. Come be a part of an exciting and growing organization where we offer a competitive total compensation, flexible/remote work and with a leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture.
At Syniverse connectedness is at the core of our business. We believe diversity, equity, and inclusion among our employees is crucial to our success as a global company as we seek to recruit, develop, and retain the most talented people who want to help us connect the world.
Know someone at Syniverse?
Be sure to have them submit you as a referral prior to applying for this position.
United States
