About Mindset Care, Inc.
Mindset was founded to create a better experience for those with a mental illness and their caregivers in applying for Social Security Disability benefits.
Our team of Social Security Disability lawyers and representatives has helped thousands of individuals through the arduous process of obtaining Social Security Disability Insurance (SSDI) and/or Supplemental Security income (SSI) through the Social Security Administration.
Job Responsibilities:
Conduct initial assessments of clients to determine their needs and eligibility for services.
Collect and document client information accurately and confidentially.
Communicate effectively with clients to explain services, answer questions, and provide support.
Coordinate with other team members to ensure seamless service delivery.
Maintain accurate records and documentation of client interactions and services provided.
Participate in team meetings and training as required.
Requirements:
Proven experience as an intake specialist or in a similar role.
Excellent verbal and written communication skills in both English and Spanish
Ability to manage a fast-paced work environment.
Strong interpersonal skills and a friendly, approachable demeanor.
Proficiency in Google Workspace.
Ability to multitask and prioritize tasks effectively.
Reliable internet connection for remote work.
High school diploma or equivalent.
Preferred Qualifications:
Experience working in a remote or virtual office environment.
Knowledge of virtual phone systems and online scheduling software.
Schedule:
8 hours per day, 5 days a week
Must be willing to work 11:00 AM - 8:00 PM EST
Benefits:
Remote first policy
Large responsibility from the start
The ability to ascend within the company
A team of creative, transparent entrepreneurs driven to accomplish our mission
Mindset Care, Inc. is a legal services firm specializing in Social Security Disability benefits for individuals with mental illness and their caregivers. The company was founded to improve the experience of navigating Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI) applications through the Social Security Administration. Their team comprises Social Security Disability lawyers and representatives who have assisted thousands of clients through the complex disability benefits process. Mindset Care provides comprehensive intake services, eligibility assessments, and case coordination to support vulnerable populations in obtaining critical government benefits.
