About Catena:
Catena helps the top 1% of operators worldwide land long-term roles at fast-growing startups and corporations in the US and EU. We believe that even though opportunity isn’t created equal in the world, ambitious talent is. We bridge that opportunity gap by sourcing the best opportunities for candidates and putting those who pass our tests through a free, rigorous upskilling program. We only work with executives who want long-term hires they can keep promoting, and do the same ourselves.
Both of our founders are seasoned operators who have founded and sold multiple companies in the past. We’ve 4x’ed our company size over the past year and are looking for someone who’s hungry and wants the opportunity to grow in a fast-scaling company.
Who we are
- Highly enthusiastic. We show up with curiosity about how the world works, care a lot about our work, and are excited to bring all of our life force to take on new projects.
- We empower others. We’re here to help our teammates be their best selves and nurture their growth.
- Growth-oriented. We’re aware of our strengths and shortcomings. We actively seek feedback while continuously improving ourselves and our team’s processes.
- Client/Candidate-Obsessed: We’re obsessed with understanding how our efforts influence the success of our client's businesses and the progression of candidates' careers. Their needs stand as our top priority, guiding our actions and decisions.
How we work
- Win. We’re tenacious in our ability to get something done and be a force of nature. We actively seek out workarounds to get our goals accomplished.
- Be creative and willing to take calculated risks. We’re not afraid to try new, crazy ideas and know that it’s the 1% of ideas that do work that can skyrocket our business.
- Work with a bias towards action. We focus on what matters most and execute it relentlessly.
- Speak your beliefs. We value each other’s opinions and aren’t afraid to let others know what we think should be done or changed.
About the role:
Role: (Internal) Talent Success Manager - Recruiting Startup
Work schedule: Full Time | 40 hours per week | Overlapping US Timezones
Salary Range: Up to PHP 75,000.00 per month (Dependent on your skills and experience)
As the Talent Success Manager, you will oversee various critical functions aimed at enhancing candidate up-skilling and engagement, ultimately contributing to the company's success. These functions include:
- Candidate Up-skilling Management: Developing strategies and initiatives to enhance the skills and capabilities of candidates, ensuring they are well-equipped with best practices in their role.
- Research and Knowledge Management: Staying updated on up-skilling and candidate coaching trends, news, and best practices to enrich the company's knowledge library and improve candidate development programs.
- Resource Creation: Designing and creating scalable resources for candidate learning and development, such as online courses, guides, and tutorials.
- Process Improvement: Identifying opportunities for process improvement in candidate management and implementing measures to streamline workflows and enhance efficiency.
- Community Management: Managing and nurturing the candidate community, fostering engagement, collaboration, and networking among candidates.
- Collaboration and Reporting: Working cross-functionally with Client Success and Recruitment teams to ensure curated candidate experiences and generating Post-Match Reports and Updates to provide insights and recommendations to the Client Success Team.
- Event Planning: Conceptualizing and organizing webinars and other events focused on candidate learning and development, fostering continuous growth and education.
Immediate tasks anticipated for the candidate to fully own on week 1:
- Onboarding and Training: Familiarizing themselves with the company's processes, tools, and systems, and undergoing training sessions to understand the candidate journey and company objectives.
- Research and Trend Analysis: Conducting in-depth research on up-skilling and candidate coaching trends, gathering insights to inform future strategies and initiatives.
- Resource Development: Initiating the creation of scalable resources for candidate learning and development, such as drafting outlines, designing templates, and outlining content frameworks.
- Process Evaluation: Assessing current candidate management processes and identifying areas for improvement, brainstorming ideas for enhancing efficiency and effectiveness.Community Engagement: Engaging with the candidate community, introducing themselves, and gathering feedback to understand their needs and preferences better.
- Collaborative Meetings: Participating in collaborative meetings with the Client Success and Recruitment teams to understand their workflows and discuss potential synergies for enhancing candidate experiences
- Event Planning Strategy: Brainstorming ideas and outlining a preliminary strategy for organizing webinars and other candidate-focused events, considering topics, formats, and timelines.
Requirements
- Proven experience in the customer success field or similar position. (Experience in coaching or L&D is highly preferred)
- Strong strategic thinking and analytical skills, with the ability to translate vision into action.
- Excellent communication and interpersonal skills, with the ability to build rapport and influence at all levels of the organization.
- Exceptional organizational and project management abilities, with a keen attention to detail and the ability to prioritize effectively.
- Demonstrated ability to thrive in a fast-paced, dynamic environment with changing priorities.
- Proficiency in Microsoft Office, Google Workspace, Notion, Zoom/GMeet, Slack, and Learning Platform( TBD: Like Thinkific)
- Experience in the recruitment or outsourcing industry is a plus
Philippines
