Overview
Connection has a fantastic opportunity through our Technical Staffing division for a Jira Administrator. This is a contract position working remote with benefits. This role will focus on optimizing Jira environments, supporting project management teams, and building scalable workflows and automations. The ideal candidate is hands-on, collaborative, and able to transfer knowledge effectively to internal teams.
Must be a U.S. Citizen. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Responsibilities
Administer and optimize Jira Cloud environments, including configurations and ongoing system enhancements
Design and implement Jira automations to streamline workflows and improve team efficiency
Create and customize Jira projects, including issue types, workflows, permission schemes, and screen configurations
Partner closely with Project Management teams to gather requirements and deliver tailored Jira solutions
Troubleshoot system issues and provide ongoing support to Jira users
Document configurations, processes, and best practices
Cross-train internal team members (Merlin Lab employees) on implemented solutions and system usage Min
Max
Qualifications
5+ years of experience as a Jira Administrator
Strong expertise in Jira Cloud, including automations and advanced customizations
Proven experience with project setup and configuration (workflows, schemes, permissions, issue types, etc.)
Ability to collaborate with PM teams and translate business needs into technical solutions
Excellent communication and documentation skills
Experience training or mentoring end users and internal teams
Must be a U.S. Citizen
