We're hiring on behalf of a Haystack partner!
The Role
Analyze and respond to user inquiries for IT-related issues.
Assist with improving project efficiency and effectiveness within an IT support context.
Perform professional technology support tasks including account access requests and application support.
Troubleshoot account issues and escalate priority problems.
Consolidate daily requests and manage information from various sources.
Engage with clients to understand IT requirements and translate them into project plans.
What You'll Need
1+ years of experience supporting a defense organization in a professional capacity.
Experience using Microsoft Power Platform tools.
Experience using Microsoft Office Suite tools, including Teams for collaboration.
Ability to learn new technologies and concepts quickly.
Ability to work cooperatively as a team member.
Ability to perform shift work.
Secret clearance required.
Bachelor's degree.
What's On Offer
Competitive annual salary ($48,100 - $98,000) plus potential benefits and professional development opportunities.
Opportunity to work on complex problems and contribute to innovative solutions.
Engage directly with clients to ensure project success and meet quality standards.
Support for total well-being, including health, financial, and retirement benefits.
Apply via Haystack today!
