Lead Data Scientist, People

A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That's why we’re building the only app homeowners need to effortlessly manage their homes — knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies in a $600B+ industry — we must be doing something right.

We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We’re seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.

At Thumbtack, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we’ll build together.

Thumbtack by the Numbers

• Available nationwide in every U.S. county
• 80 million projects started on Thumbtack
• 10 million 5-star reviews and counting
• Pros earn billions on our platform
• 1000+ employees
• $3.2 billion valuation (June, 2021)

About the People Data Science Team

The People Data Science Team is charged with empowering leaders and stakeholders across Thumbtack to make informed decisions about our most valuable resource, our people. We work on a broad spectrum of high-impact projects, from employee engagement to recruiting analytics, all in service of the business and our employees.

About the Role

The Lead Data Scientist will spearhead analyses that shape People Team strategy and execution. Collaborating closely with People Team members and business leaders, they will design and analyze key questions, define and track success metrics, conduct research, propose new analyses, and support their teams in achieving their OKRs. This high-impact, and high-visibility role involves working alongside senior leaders to drive change and promote a culture of informed decision-making. You'll have the opportunity to explore a broad range of topics within People Data Science, rather than being confined to a single area.

• Use data and insights to tell a story about our talent
• Own initiatives and programs end-to-end spanning across the People Team (including Recruiting, Talent Management and DEIB, etc.)
• Collaborate with the People Team and business leaders to understand key drivers of People KPIs, and make recommendations based on detailed analysis and a deep understanding of our business and people initiatives
• Own data pipeline and data warehousing in Big Query for People Data Science from top-to-bottom. Partner with our centralized data engineering and HR Operations teams as necessary.
• Scope and build Tableau Dashboards and other tools that will help stakeholders understand how and when they need to take action
• Communicate findings to senior leaders through formal presentations and standard management reports on a periodic (e.g., quarterly) basis.
• Drive a culture of data-informed decision-making on the People Team and beyond.

What you’ll need

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

• BA/BS degree in quantitative field such as Economics, Statistics, or Psychology
• 7+ years of experience, with at least 3 years in People Data Science/ People Analytics
• Strong written and verbal communication skills: this role will require writing content and explaining results to a variety of audiences, including senior leadership
• Strong experience using SQL to query large datasets, proficiency with Tableau and familiarity with statistics/programming languages (e.g., R, Python)
• Ability to detect and debug data anomalies in complex processes and a track record of working with business leaders to drive improvements and efficiencies
• Demonstrated ability to self-motivate and drive projects independently as well as partner successfully with cross-functional teams
• Strong prioritization and project management skills

Bonus points if you have

• Advanced degree in Economics, Statistics, or other quantitative Social Science fields
• Experience developing Recruiting KPIs
• Experience (and interest) in managing data pipelines and data warehouses

Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines.* Learn more about our virtual-first working model here.

For candidates living in San Francisco / Bay Area, New York City, or Seattle metros, the expected salary range for the role is currently $178,500 - $231,000. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

• Virtual-first working model coupled with in-person events
• 20 company-wide holidays including a week-long end-of-year company shutdown
• Library (optional use collaboration & connection hub)in San Francisco
• WiFi reimbursements
• Cell phone reimbursements (North America)
• Employee Assistance Program for mental health and well-being

Learn More About Us

• Life @ Thumbtack Blog
• How Thumbtack is embracing virtual work
• Follow us on LinkedIn
• Meet the pros who inspire us

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: [email protected].

If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/ .