Lead Specialist - NCR Triage

Job Description Summary

Develops and maintains systems, policies, and processes to ensure compliance with internal and external requirements. Ensures that projects and products are appropriate and will meet specified (preventive) standards. Possesses in-depth knowledge of best practices and how their own area of expertise integrates with others. Possesses practical knowledge of the competition and the factors that differentiate them in the market.

Job Description

Roles and Responsibilities

• Business process management systems (e.g., quality management systems, integrated management systems). Works to develop, implement, and monitor the overall process map for quality improvement purposes. Standardization of processes, tools, and the performance management system.

• Draws on in-depth knowledge of a discipline and analytical skills to implement a policy or strategy. Basic knowledge of related professional disciplines.

• Acts as a resource for less experienced colleagues. May lead small projects with low risk and minimal resource requirements. Explains information. Develops skills to help team members reach consensus on subject-matter issues. Communicates performance expectations and can handle sensitive issues.

• Positions at this level operate with a degree of autonomy but are subject to established practices and precedents, or are governed by well-defined policies or an analysis of final results. This position is authorized to modify procedures and practices related to tasks, provided that the final results meet acceptability standards (quality, volume, timeliness, etc.).

• Demonstrates sound judgment and is able to propose alternative solutions outside defined parameters to resolve more complex and day-to-day problems. Is able to prioritize information for data analysis. Relies on technical experience and analytical skills. Draws on limited internal and external resources outside their own team to assist in decision-making.

Basic Qualifications

• • For roles outside the United States - This role requires significant experience in the field and with digital audio workstations. Knowledge equivalent to a bachelor’s degree from an accredited university (or a high school diploma with experience in a relevant field). • For roles in the United States—Bachelor’s degree from an accredited university (or high school diploma and/or general education diploma with at least 4 years of experience in the field).

Desired Qualifications

• Strong oral and written communication skills. Strong interpersonal and leadership skills. Ability to influence others and lead small teams. Ability to lead initiatives of moderate scope and impact. Ability to coordinate multiple projects simultaneously. Effective problem identification and problem-solving skills. Proven analytical and organizational skills. Note: To comply with U.S. immigration and other legal requirements, it is necessary to specify the minimum number of years of experience required for any U.S.-based position. For roles outside the United States, to ensure compliance with applicable laws, legal counsel must specify the required level of experience and NOT a minimum number of years. This job description is intended to provide a detailed guide to the role. However, it is not intended to modify, restrict, and/or expand in any way the required duties of each employee, as defined in their respective employment contracts and/or mutually agreed upon between an employee and their manager.

Additional Information

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.

GE Vernova will only hire individuals who are legally authorized to work in the United States for this position. Any job offer is contingent upon the successful completion of a drug screen (if applicable).

Relocation Assistance Provided: No

#LI-Remote - This is a remote position

Application Deadline: July 04, 2026

For candidates applying to a U.S.-based position, the pay range for this position is between $93,500.00 and $155,900.00. The Company pays a geographic differential of 110%, 120%, or 130% of salary in certain areas. The specific compensation offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.

Bonus eligibility: ineligible.

This posting is expected to remain open for at least seven days after it was posted on June 19, 2026.

Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-led resource; and access to the Employee Assistance Program, which provides 24/7 confidential assessment, counseling, and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and flexible time off.

GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs. GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, at its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create an employment contract with any individual.