UX Design Lead
Location:Remote/Hybrid/In-Office Options
About the Role TechnoMile is seeking a Lead UX/UI Designer to lead the design and development of advanced user experiences for our SaaS platform tailored to the Government Contracting (GovCon) industry. This role combines strategic UX leadership with hands-on design, with a strong focus on agentic AI experiences where users collaborate with autonomous systems.
You will define how users interact with AI agents, ensuring clarity, control, and confidence while navigating complex workflows and data-rich environments.
What You’ll Do
Agentic Experience (AX) Design
Define and lead how users interact with autonomous AI agents
Design human-in-the-loop systems that provide visibility into AI reasoning and decision-making
Create interfaces for monitoring long-running agent tasks, including status tracking, alerts, and intervention points
Establish clear hand-offs between users and AI systems to maintain trust and control
AI Workflow & Platform Design
Design seamless AI-driven workflows across React-based applications, Salesforce, and Microsoft Power Platform (including Teams)
Create unified experiences across multiple enterprise ecosystems
Complex Data & Content Systems
Architect dashboards and workflows for content-heavy, data-rich environments
Design systems that enable AI agents to aggregate, connect, and contextualize disparate data (e.g., linking subcontract records to prime contracts)
Translate complex analytics into clear, actionable insights
Advanced AI Interaction Design
Move beyond chat interfaces to design canvas/workbench-style experiences
Enable real-time collaboration between users and AI agents for document editing, data analysis, and multi-step workflows
Design Systems & Consistency
Extend and maintain our design system (based on UntitledUI)
Define standardized UI components for:
AI status indicators
Confidence levels and explainability
Approval, undo, and intervention actions
Prototyping & Validation
Develop high-fidelity prototypes in tools such as Figma or Bolt to simulate AI-driven interactions
Conduct usability testing focused on user trust, clarity, and control over AI systems
Iterate based on user feedback and behavioral insights
Strategic & Collaborative Design
Define and drive UX vision aligned with business and product strategy
Collaborate closely with Product, Engineering, and Data Science teams to deliver technically feasible solutions
Translate complex requirements into intuitive user experiences
Present design concepts and strategies to stakeholders, leadership, and clients
Research & Optimization
Conduct user research, persona development, and journey mapping
Use qualitative and quantitative insights to inform design decisions
Continuously refine UX processes, tools, and workflows to improve efficiency and outcomes
Qualifications:
8+ years of professional experience in UX/UI design for SaaS, enterprise, or workflow-heavy products
Proven experience designing AI/agentic user experiences beyond simple chat interfaces
Asynchronous task monitoring
AI transparency and explainability
Multi-step automation workflows
Strong experience designing for complex data visualization and content-heavy systems
Experience working across React, Salesforce, and Microsoft ecosystems (Teams/Power Automate)
Proficiency in prototyping tools such as Figma, Bolt, or similar
Strong analytical thinking, problem-solving, and attention to detail
Experience conducting user research and usability testing
Bachelor’s degree in Design, HCI, or related field (or equivalent experience)
Preferred Skills
Front-end fluency and understanding of how React components integrate with AI APIs, including streaming UI states
Experience in B2B enterprise environments, particularly GovCon or regulated industries
Familiarity with prompt engineering concepts and LLM/agent capabilities and constraints
Experience working with AI/ML or data science teams to translate insights into user-facing features
Who We Are:
TechnoMile provides AI-enabled cloud solutions that empower GovCon, aerospace and defense, and other government-focused companies to modernize operations. Our SaaS products help clients:
Optimize business development and sales processes.
Streamline and de-risk contract management.
Unlock the value of public and private data for a competitive advantage.
Today, more than 200 companies rely on TechnoMile, including over half of the top 10 federal defense contractors and the top 10 IT government contractors.
Our Culture
Hungry, Humble, and Smart.We foster continuous learning and career growth, offering tuition reimbursement and ongoing development opportunities.
Innovative.We embrace challenges and develop solutions others cannot.
Flexible.Remote, hybrid, and in-office options support your best work.
Global.With teams across the U.S. and India, we collaborate worldwide with one mission.
TechnoMile is a SaaS platform company specializing in solutions for the Government Contracting (GovCon) industry. The company develops advanced user experiences that integrate autonomous AI agents with enterprise systems, enabling users to collaborate with AI on complex workflows and data-rich environments. Their platform integrates with React-based applications, Salesforce, and Microsoft Power Platform to provide unified experiences across multiple enterprise ecosystems. TechnoMile focuses on designing human-in-the-loop systems that prioritize user control, transparency, and trust when interacting with AI agents for tasks like document editing, data analysis, and workflow automation.
