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Learning and Development Manager - Technical (Philippines)

1&C

Location
Philippines
1840 & Company

Job Description

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

Job Overview:

The Manager for Instructional Design owns the solutioning, development and building of high-end and complex designs, using cutting edge innovation, for urgent, high impact end-to-end learning experience. This a Senior individual contributor role which operates in short project sprints and is expected to bring forward solution-oriented approaches to design challenges. This technical, highly specialized role works closely with the Super Team and/or the design architect, the learning technology team, Global Technology Services (GTS) and other technical support groups within Verizon.

Work Schedule:

40 Hours in a week | In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Responsibilities:

Content Development & Instructional Design
  • Design and create innovative training content for urgent, high impact, and/or complex projects using various modalities and advanced development tools.
  • Stay up to date with industry trends and emerging technologies related to instructional design and learning technologies.
  • Provide consultative support for other instructional designers to ensure appropriate and innovative use of learning technology as well as universal accessibility.
  • Perform risk/reward analysis and appropriate testing for new and innovative digital learning solutions.
  • Troubleshoot and resolve complex publishing and reporting issues based on SCORM, xAPI, LMS and authoring tool compatibility.
  • Enable learning solutions with custom HTML, Java and xAPI scripting to enhance learning interactions and reporting outputs.
  • Cultivate a deep understanding of all digital learning tools and provide recommendations for enhancements and integrations that enhance learning experiences.Stakeholder Management
  • Present ongoing project(s) to key stakeholders, and incorporate revisions as they are received.
  • Provide consultative guidance to clients design & development decisions.
  • Stay up to date on instructional design best practices Coaching
  • Mentor and take initiative to share best practices with more junior developers regarding development tools, templates, and GL&D processes.
  • Set the standard for junior developers in terms of output quality, providing guidance and feedback

Requirements:

You’ll Need to Have…
  • Bachelor’s degree in Computer Science or related field of study
  • Six or more years relevant experience.
  • Four or more year of work experience in Javascript, HTML, CSS, and xAPI scripting
  • Four or more years of work experience utilizing scripting languages and technologies to enhance SCORM based content (HTML, JAVA &xAPI scripting)
  • Experience in Content Validation (course testing)
  • Experience authoring content in Articulate Storyline 360 & Rise
  • Knowledge on ,Adult Learning / Instructional Design principles such as such as ADDIE or SAM.
  • Experience working with Learning Management Systems
  • Previous project management experience
  • Experience troubleshooting problems in content development tools and Learning Management Systems.
  • Willingness to work on nigh shift (US working hours) schedule.
Even Better if You Have
  • Masters in Adult Learning or Instructional Design
  • Cross-Functional Team Leadership
  • Experience working in complex team environments
  • Experience with managing stake holder relationships
  • A proven track record of achieving challenging team and individual sales goals. Experience balancing multiple, sometimes competing priorities in a dynamic environment.
  • Experience setting goals, evaluating performance, and developing a high-performing team.
Benefits:

We’re proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

About 1840 & Company:

1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.
Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential.
We are headquartered in Overland Park, KS, USA with service delivery facilities in the Philippines, India, Ukraine, South Africa and Argentina. We invite you to explore the opportunities we offer and consider joining our exclusive network of global freelance talent. Visit www.1840andco.com to learn more about us. To explore a wealth of career opportunities and find a role that suits your unique skills and aspirations, please visit our dedicated jobs portal at jobs.1840andco.com

Advice from our career coach

As a Manager for Instructional Design at Verizon, you will be responsible for creating high-end, complex training content using cutting-edge tools and technologies. To stand out as an applicant for this role, showcase your expertise in instructional design and technical skills related to digital learning solutions. Here are some tips to help you stand out:

  • Demonstrate your proficiency in JavaScript, HTML, CSS, and xAPI scripting, as well as experience with SCORM-based content development.
  • Highlight your experience with authoring tools like Articulate Storyline 360 & Rise, and showcase your knowledge of Adult Learning / Instructional Design principles such as ADDIE or SAM.
  • Showcase your experience working with Learning Management Systems and your ability to troubleshoot and resolve technical issues.
  • Emphasize any previous project management experience and your willingness to work on a night shift schedule.
  • If you have a Master's in Adult Learning or Instructional Design, experience in cross-functional team leadership, or a track record of achieving challenging goals, be sure to highlight these as well.

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