Job Summary
The L&D Assistant Manager supports the planning, development, and execution of learning and talent development initiatives for the IT Group. Working closely with the HR Business Partner, IT leadership, and functional teams, this role ensures that learning programs are aligned with business strategy, digital transformation goals, and workforce capability requirements. The position focuses on building technical, leadership, and professional competencies to support current and future IT needsDuties and Responsibilities
Key Responsibilities
Learning Strategy & Planning
Support the HR Business Partner in developing and executing the IT Group’s learning and development strategy aligned with business and technology priorities.
Translate workforce and capability needs into structured learning plans and programs.
Assist in annual training needs analysis (TNA) for IT roles across the organization. Program Design & Delivery
Design, develop, and implement learning programs covering technical skills, digital tools, leadership, and behavioral competencies.
Coordinate onboarding and role-based learning programs for IT employees.
Facilitate or co-facilitate learning sessions, workshops, and training programs (in-person and virtual). Stakeholder Collaboration
Partner with IT leaders, managers, and subject matter experts to identify skills gaps and recommend appropriate learning interventions.
Work closely with vendors, training providers, and internal trainers to deliver effective learning solutions.
Act as a key point of coordination between HR, IT leadership, and employees for learning-related initiatives. Learning Administration & Systems
Manage learning logistics, schedules, enrollments, and communications.
Administer Learning Management System (LMS) activities, including tracking, reporting, and course management.
Monitor completion of mandatory, compliance, and role-critical training programs. Measurement & Continuous Improvement
Track learning effectiveness using assessments, feedback, and performance indicators.
Prepare learning reports, dashboards, and insights for HRBP and IT leadership.
Continuously improve learning programs based on data, feedback, and evolving IT needs. Talent & Development Support
Support career development, succession planning, and capability-building initiatives within the IT Group.
Assist in managing high-potential and leadership development programs for IT talents.
Promote a culture of continuous learning and upskilling across the IT organization. Governance & Compliance
Ensure learning programs comply with company policies, audit requirements, and internal controls.
Support documentation and reporting required for audits and management reviews. Qualifications
Bachelor’s degree in Human Resources, Psychology, Education, Information Technology, or related field.
At least 5–7 years of experience in Learning & Development or HR, with exposure to IT or technical environments.
Experience supporting business-aligned learning initiatives in a corporate setting.
Skills & Competencies
Strong understanding of Learning & Development principles and practices
Ability to translate business and technical requirements into learning solutions
Excellent communication, facilitation, and stakeholder management skills
Experience with LMS platforms and digital learning tools
Strong planning, coordination, and project management skills
Analytical mindset with ability to interpret learning data and metrics
High level of professionalism, discretion, and collaboration
Preferred Qualifications
Background in supporting IT, digital, or technology teams
Experience with e-learning authoring tools and external learning platforms (e.g., Coursera, LinkedIn Learning)
Certification in Learning & Development, HR,or Training (e.g., Train-the-Trainer, CPLP, etc.
Technical Competencies and Skills
IT, HR, HRIS, Training, L&D Principles
Education, Trainings and Licenses Required
BS in Human Resources, Psychology
