Pay Plan Title:Licensed Supervisor, Care Management
Working Title:Licensed Supervisor, Care Management - RCT
FLSA Status:Exempt
Posting Salary Range:$74,277 - $99,343
Office Location:Remote within Trillium’s Catchment of North Carolina (See requirements section for included counties)
POSTING DETAILS:
Make an Impact
Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.
Why Work for Us?
Trillium believes that empowering others begins with supporting our team. We offer our employees:
A collaborative, mission-driven work environment
Competitive benefits and work-from-home options for most positions
Opportunities for professional growth in a diverse inclusive culture
Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.
If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!
What We’re Looking For
We are seeking a dedicated and experienced Licensed Supervisor, Care Management - RCT to join our team! The Licensed Supervisor, Care Management - RCT oversees a team who provide integrated, whole-person care within a managed care environment. The Licensed Supervisor, Care Management – RCT would be expected to work and be available at their remote location between the hours of 8:30am – 5:00pm and be flexible to travel within the community for meetings as needed. The role is responsible for the supervision of staff, ensuring quality service delivery, compliance with regulatory and accreditation standards, and the effective coordination of care for members with complex needs. In addition, this role provides clinical supervision and guidance, applying professional licensure to support care planning, clinical decision-making, and resolution of complex member cases.
On a typical day, you might:
Supervise staff, including oversight of day-to-day responsibilities, performance management, development, and time and attendance.
Ensure staff utilize established workflows to complete comprehensive assessments and care plans for members.
Establish and maintain a team-based, person-centered approach to care coordination that addresses members’ physical, behavioral, and social health needs.
Monitor team performance metrics, caseload distribution, and quality indicators to ensure effective service delivery.
Provide coaching, education, and guidance to staff to support continuous improvement and professional development.
Employee Benefits:
Trillium knows that work/life balance is essential. That’s why we offer:
Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
Work-from-home options available for most positions
Health Insurance with no premium for employee coverage
Flexible Spending Accounts
24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
NC Local Government Retirement Pension (defined-benefit plan)
401k with 5% employer match and immediate vesting
Public Service Loan Forgiveness (PSLF) qualifying employer
Quarterly stipend for remote work supplies
Qualifications
Required:
Associate's degree (RN only) and three (3) years experience providing care management, case management, or care coordination to the MH/SU/IDD population; OR
Bachelor's degree (RN only) and three (3) years experience providing care management, case management, or care coordination to the MH/SU/IDD population; OR
Master's degree and fully licensed LCSW, LCMHC, LPA, LMFT, or RN and three (3) years experience providing care management, case management, or care coordination to the MH/SU/IDD population.
Fully licensed in the State of North Carolina as one of the following: LCSW, LCMHC, LPA, LMFT, LCAS or RN.
If applying with an Associate’s or Bachelor’s degree, you must be fully licensed in the state of North Carolina as an RN.
Must have a valid driver’s license.
Must reside within Trillium’s catchment area of North Carolina, which includes the following counties: Anson, Bertie, Beaufort, Bladen, Brunswick, Camden, Chowan, Carteret, Columbus, Craven, Currituck, Dare, Duplin, Edgecombe, Gates, Greene, Guilford, Halifax, Hertford, Hoke, Hyde, Jones, Lee, Lenoir, Martin, Montgomery, Moore, Nash, New Hanover, Northampton, Onslow, Pamlico, Pasquotank, Pender, Perquimans, Pitt, Randolph, Richmond, Robeson, Sampson, Scotland, Tyrrell, Warren, Washington, Wayne, Wilson.
Must be able to travel within catchment as required.
Preferred:
Degree in Human Services field.
At least one (1) year supervisory experience with two (2) or more staff.
Experience with an MCO, Health Plan, or managed-care care management.
Deadline for Application: Thursday August 27, 2026, at 11:59PM
How to Apply
To be considered, submit your application and resume through our ADP Career Center. Your resume must include:
Employer name, dates of service (month/year), average hours worked per week, and essential job duties
Education details (degree type, date awarded, institution, field of study)
Licensure/certification information, if applicable
After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.
Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile.
Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.
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Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. The organization manages comprehensive services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/developmental disabilities (IDD). Their mission is to help individuals and families build strong foundations for healthy, fulfilling lives. Trillium provides specialized managed care services that enable children to thrive through early intervention and school-based therapies, while supporting adults with severe mental illness to live independently and contribute to their communities.
