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M365 & Teams Administration Support Senior Engineer with German

Accesa & RaRo logo

Location
Romania
Accesa & RaRo

Job Description

Company Description

Accesa is a leading technology company headquartered in Cluj-Napoca, with offices in Oradea, Bucharest, Timisoara and 20 years of experience in turning business challenges into opportunities and growth.

A value-driven organisation, it has established itself as a partner of choice for major brands in Retail, Manufacturing, Finance, and Banking. It covers the complete digital evolution journey of its customers, from ideation and requirements setup to software development and managed services solutions.

With more than 1,200 IT professionals, Accesa also has a fast-growing footprint, establishing itself as an employer of choice for IT professionals who are passionate about problem-solving through technology. Coming together in strong tech teams with a customer-centric approach, they enable businesses to grow, delivering value for our clients, partners, industry, and

About the projects

In this role, you will be providing day to day support to our clients from the financial sector – both to their end-users, as well as their technical representatives.
Additionally, you will play a crucial role in advising and supporting our clients in the adoption of newly released technologies.

Your team

You will have the opportunity to learn from our colleagues' vast knowledge and experience in modern workplace technologies. We welcome questions and offer support when needed, but we also encourage a hands-on approach for those who prefer it. Continuous improvement is also a big part of what we do, as we, at Accesa have a strong focus on getting better.

Job Description

Your role

You will be responsible for ensuring the smooth implementation, configuration, and maintenance of Microsoft Teams and the M365 environment to facilitate effective communication and collaboration among team members for our client.

In a typical week, you will be performing the following functions as individual assignments or as part of a team:

  • Work with the on-premises, hybrid and pure Office 365 Exchange systems
  • Administer the Microsoft 365 environment
  • Perform the tasks of a Microsoft Teams Administrator
  • On your own or with direction from more senior technical specialists, carry out cloud or on-premises data center operations assignments
  • Maintain and optimize Microsoft-based and third-party environments for various projects
  • Respond to client requests, changes, incidents etc. based on ITIL and Agile practices
  • Continuously develop and improve the quality of service, applying automation and personal capacity
  • Change management in the M365 environment

Real impact one step at a time

You will have an important contribution to guaranteeing that our clients’ environments are secured, always up to date and that the tools used are tailored to meet the business requirements, from both a cost and a productivity perspective.

Professional opportunities

You will be able to use your skills as you go, in our test environments and perform practice exams to test your knowledge. You will be able to get certified on the technologies you will work with, attend workshops and conferences, establish connections with people that have similar roles from all over the world, and see the latest advancements in the technologies we work with as presented directly by the vendor representatives.

Community insights

In Accesa, we have several Competence Areas that are meant to help your personal and professional development get to the next level. Apart from technical and soft-skills-oriented workshops that you can attend, facilitated both by internal and external partners, you can also benefit from a company-wide community of mentors and coaches. You will be able to focus on your career path with the help of your technical lead, you will have the flexibility to try out other technologies that seem appealing to you. We want to make sure that you enjoy working and learning every day.

Qualifications

  • German speaker
  • Bachelor's degree in Information Technology, Computer Science, or a related field
  • Proven experience as a Microsoft Teams Administrator or a similar role
  • In-depth knowledge of Microsoft Teams, including configuration, integration, and security features
  • Familiarity with Office 365, SharePoint, and other collaboration tools
  • Microsoft Teams rollout experience
  • Microsoft 365 adoption and governance experience
  • Strong troubleshooting and problem-solving skills
  • Excellent communication and interpersonal skills
  • M365 security fundamentals and PowerShell scripting skills
  • Relevant certifications, such as Microsoft Certified: Teams Administrator Associate, ITIL are a plus

It is also important that you:

  • Show effective planning, time management, and a sense of responsibility
  • Demonstrate the capability to articulate and present your ideas effectively to others
  • Display a client/user oriented mindset, prioritizing excellent service
  • Embrace a collaborative approach
  • Show a keen interest in staying current with emerging technologies and place value on sharing knowledge within the team

Additional Information

At Accesa you can:

Enjoy our holistic benefits program that covers the four pillars that we believe come together to support our wellbeing, covering social, physical, emotional wellbeing, as well as work-life fusion.

  • Physical: premium medical package for both our colleagues and their children, dental coverage up to a yearly amount, eyeglasses reimbursement every two years, voucher for sport equipment expenses, in-house personal trainer
  • Emotional: individual therapy sessions with a certified psychotherapist, webinars on self-development topics
  • Social: virtual activities, sports challenges, special occasions get-togethers
  • Work-life fusion: yearly increase in days off, flexible working schedule, birthday, holiday and loyalty gifts for major milestones, work from home bonuses

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