Job Description Summary
Mosaic Health is seeking a Manager of Clinical Applications responsible for the strategic planning, implementation, optimization, support, and governance of clinical software applications across the organization.
This role leads a team of clinical application analysts and specialists working collaboratively with clinical leaders, information technology, and operational departments to ensure technology solutions effectively support patient care, regulatory compliance, and organizational objectives.
The Manager serves as the primary liaison between clinical operations and IT, ensuring that clinical applications are reliable, secure, user-friendly, and aligned with best practices in healthcare technology across Mosaic, CareMore, Vera Whole Health, and Millennium.
The Manager of Clinical Applications is expected to possess a strong technical foundation in healthcare applications and supporting technologies, enabling effective collaboration with clinical, infrastructure, cybersecurity, integration, and vendor teams. This role applies technical knowledge to support implementation, optimization, lifecycle management, interoperability, and ongoing performance of enterprise clinical systems while ensuring alignment with organizational strategy, regulatory requirements, and best practices.
How will you make an impact & Requirements
Key Responsibilities
Strategic Leadership
Lead, mentor, and develop a team of Clinical Application Analystsand Specialists.
Establish departmental goals, performance expectations, and professional development plans.
Manage staffing, scheduling, workload prioritization, and budget responsibilities.
Foster a culture of collaboration, accountability, innovation, and continuous improvement.
Clinical Applications Management
Oversee the implementation, maintenance, enhancement, and support of clinical applications including Electronic Health Records (EHR), Laboratory Information Systems (LIS), Radiology Information Systems (RIS), Pharmacy systems, and other clinical technologies.
Develop andmaintainapplication roadmaps aligned with organizational strategy.
Ensure system availability, performance, and reliability.
Coordinate application upgrades, patches, testing, and releases.
Manageapplicationlifecycle planning and vendor relationships.
Project Leadership
Lead cross-functional implementation and optimization projects.
Coordinate project timelines, resource allocation, risk mitigation, and stakeholder communication.
Ensure projects are completed on time and within budget.
Participate in organizational strategic planning initiatives involving clinical technology.
ClinicalWorkflowOptimization
Partner with physicians, nurses, ancillary departments, and operational leaders to improve workflows through technology.
Analyze clinical processes and recommend application enhancements.
Promotetheadoption of evidence-based workflows and standardized documentation.
Compliance & Quality
Ensure clinical applicationscomply withregulatory requirements including HIPAA, CMS, Joint Commission, and applicable state and federal regulations.
Support cybersecurity initiatives related to clinical systems.
Develop policies, procedures, and documentation forapplicationgovernance.
Participate in audits, disaster recovery planning, and business continuity efforts.
Vendor & Relationship Management
Serve as primary contact for clinical application vendors.
Manage vendor performance, contracts, issue resolution, and service level agreements.
Evaluatenew technologiesand software solutions.
Coordinate third-party integrations with enterprise systems.
Training & Change Management
Support organizational change management initiatives.
Collaborate with education teams to develop user training programs.
Ensure effective communicationregardingsystem changes and upgrades.
Promote end-user engagement and satisfaction.
Reporting and Analytics
Monitor application performance metrics and key performance indicators.
Prepare reports for executive leadershipregardingapplicationutilization, support metrics, and project status.
Utilize data toidentifyimprovement opportunities and measure outcomes.
Qualifications
Experience
Bachelor's degree in healthcare administration, information technology, computer science, nursing informatics, or relatedfields.
5-7 yearsof progressive leadership experience in healthcare technology, clinical systems, or interoperability, with at least3years managing enterprise healthcare technology teams.
Experiencewith healthcare interoperability standards and integration architectures including HL7, FHIR, CCD/CCDA, and API-based integration.
Demonstrated experience leading large-scale clinical technology implementations, optimizations, and interoperability initiatives.
Strong understanding of clinical workflows, healthcare operations, and regulatory compliance requirements.
Proven experience managing vendor relationships and enterprise technology contracts with cost and performance discipline.
Track record of leading cross-functional transformation initiatives in complex, multi-entity healthcare environments.
Preferred Experience & Certifications
Advanced degree in health informatics, healthcare administration, information technology, or equivalent.
PMP, CPHIMS, or CHDA certification.
Experience with multi-entity or integrated delivery network clinical systems governance.
Technical Fluency
Demonstrated technical fluency in healthcare information systems, including application architecture, interfaces, databases, and system integrations.
Working knowledge of interoperability standards such as HL7, FHIR, DICOM, CCD/C-CDA, and interface engines.
Understanding Active Directory,identityand access management, single sign-on (SSO), role-based security, and user provisioning.
Familiarity with SQL, reporting tools, dashboards, and data analytics to support operational and clinical decision-making.
Knowledge of cloud-based and on-premises application environments, virtualization, and infrastructure dependencies affecting clinical applications.
Understanding ofIT service management (ITIL), change management, release management, and incident/problem management processes.
Ability to interpret technical documentation, logs, and system performance metrics tofacilitatetroubleshooting and root cause analysis.
Working knowledge of APIs, web services, and application integration methodologies.
Understanding ofcybersecurity principles, vulnerability management, disaster recovery, business continuity, and HIPAA security requirements.
Ability to communicate concepts effectively to clinicians, executives, vendors, and IT professionals.
Experience evaluating emerging healthcare technologies, including artificial intelligence, clinical decision support, workflow automation, and digital health solutions, for operational and clinical value
Skills & Competencies
Strong analytical and problem-solving abilities with a proactive, solution-oriented approach
Ability to assess risks, prioritize competing demands, and make sound operational and technical decisions
Commitment to enterprise security, compliance, and governance as foundational disciplines.
Ability to lead throughanalystsand specialists, building organizational capability across clinical applications
Commitment to innovation, continuous learning, and operational excellence.
Compensation:
$103,043.00to
$162,698.00
Mosaic Health is dedicated to transforming healthcare through innovative, patient-centered care models that improve outcomes and access. The company is building a high-performing team of mission-driven professionals focused on making healthcare better for patients, providers, and communities. While specific products or services are not detailed in the job posting, the organization emphasizes its commitment to improving healthcare delivery and accessibility through strategic care innovations.
