G-P is a leading SaaS-based Global Employment Platform that enables clients to expand into over 180 countries. We're looking for a Manager of G-P-Support to manage a team of regional support specialists and/or supervisors, focusing on HR/IT/Finance operations and customer support.
Requirements
8-12 years of prior experience in a multi-tasking, fast-paced, deadline-oriented role
4 years of people management experience in a centralized shared services environment
Detailed oriented focused on quality output; identifies and resolves moderately complex business problems
Strong Manager experience in centralized HR shared service operation management
Strong Experience in Peoplesoft/Workday/SAP, Any relevant HRMS tool knowledge
Knowledge / Experience with Zendesk and Salesforce; business analytical tools are a plus
Strong understanding of finance and HR fundamentals in different locales
Good interpersonal skills to manage sensitive and confidential situations
Ability to collaborate with diverse individuals and/or groups
Problem solving to analyse root cause issues and create action plans
Lean & Six sigma experience will be an advantage Benefits
Generous Paid Time Off
Flexible Time Off
Spending Accounts
Medical Insurance
Dental Insurance
Vision Insurance
Sabbatical after 5 years
