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Manager, Trustee Services

Remote position, United States only

$87k - $114k

Overview

Are you a natural problem-solver with a passion for customer service and leadership? If so, Altisource is looking for a Manager, Trustee Services to join their team. In this role, you will oversee a team of Specialists who review and execute documents related to residential mortgage foreclosures. You will ensure compliance with laws and regulations, manage client relations, and develop and implement policies and procedures. The ideal candidate has experience managing a team of Foreclosure Trustee Specialists, strong leadership and communication skills, and a background in mortgage operations and compliance. Altisource offers competitive salaries, comprehensive benefits, and a supportive and inclusive work environment. Join the team and make an immediate impact!

Job Description

Company Description

ARE YOU READY TO WORK AT ALTISOURCE?

  • Are you a natural leader who loves working through people’s problems to find the best solution?
  • Are you a quick learner who is self-motivated and able to work well independently as well as on a team?
  • Are you interested in working on a new product where you can make an immediate impact?

If so, nice to meet you; we are Altisource! We are seeking energetic, highly skilled self-starters who thrive in a dynamic and fast-paced environment. We offer challenging work and great colleagues as well as career development opportunities.

We are looking for a Manager, Trustee Services with a passion for customer service, quality assurance, and leadership. This is a great time to join the team and be a part of a growing and stable organization.

Job Description

What you will do:

  • Manage and oversee a team of Specialists in a Foreclosure Trustee Services business function who review, execute, and notarize documents pertaining to residential mortgage across states that allow a non-judicial foreclosure.
  • Manage receipt and funds disbursement of 3rd party sales.
  • Ensure that all non-judicial trustee foreclosure activities and transactions are compliant with relevant local, state, and federal laws and regulations.
  • Manage the workflow and ensure that documents are reviewed and executed accurately to ensure client SLAs are met.
  • Develop and implement policies and procedures to ensure compliance with regulatory requirements, notary procedures and internal standards.
  • Manage client relations, interact with clients periodically to discuss performance ensuring effective portfolio management.
  • Hire, train, and mentor team members, as well as setting team goals and objectives
  • Conduct performance evaluations and provide feedback to team members to improve their effectiveness in foreclosure trustee operations.
  • Develop and monitor key performance metrics and provide regular reporting to Client and Senior management.
  • Continuously improve processes and workflows to increase efficiency and effectiveness.
  • Additional duties as necessary.

Qualifications

As a qualified candidate, you have:

  • Experience managing a team of Foreclosure Trustee Specialists
  • Experience with Residential Mortgage, Foreclosure Trustee Services, Reverse Mortgage and FHA/VA guidelines on residential mortgage foreclosures
  • Strong leadership, communication, legal knowledge, and financial expertise

Optimal Qualifications:

  • Bachelor’s degree in business, Finance, or related field
  • Minimum of 7 years of experience in mortgage operations and compliance, with a focus reverse mortgage and foreclosure trustee services
  • Strong understanding of regulatory requirements and industry best practices
  • Familiarity with industry software
  • Experience managing and developing teams
  • Excellent communication, leadership, and problem-solving skills
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment.
  • Proficient in Microsoft Office Suite and other relevant software applications

Our Ideal Leader:

  • Has a reputation for absolute integrity with a proven ability to build trusted relationships.
  • Takes both a strategic and pragmatic approach to the development of the optimal business road map and develops the business in line with the road map.
  • Displays decisiveness in decision making and competitiveness in goal setting.
  • Demonstrates commitment to superior customer service and operational excellence.
  • Demonstrates strong analytical and problem-solving skills.
  • Demonstrates strong communication skills with ability to influence and build consensus.
  • Delegates responsibility while holding others accountable to rigorous performance objectives.
  • Promotes alignment across key stakeholders.

Additional Information

PERKS OF WORKING AT ALTISOURCE

Prosperity

  • Competitive base salaries - we believe the top talent deserves the top dollar!
    • Base pay ranges from $87,348 - $114,480 depending upon experience.
  • Potential for annual bonus
  • 401k plan to empower your retirement preparation.

Good Health

  • Comprehensive Medical, Dental, and Vision insurance plans on hire date!
  • Tax-free Flexible Spending Account
  • Life insurance, short-term, and long-term disability and other supplemental options
  • Wellness activities and resources

...AndHappiness!

  • 10 Paid holidays, plus 19 days of accrued PTO for a total of 29 paid days off per year
  • Paid Parental Leave
  • Lots of employee engagement activities, such as varied invited speakers and panel discussions, trivia games, scavenger hunts, holiday celebrations, employee recognition events
  • Opportunities for you to join our community service and charity initiatives, such as Habitat for Humanity or Toys for Tots

Are you up to the challenge? Apply today!

Reach out to our Talent Acquisition Team if we can be of any assistance.

Altisource’s Vision to drive innovation that powers the mortgage and real estate lifecycle is made possible by an inclusive culture that celebrates the diverse voices of our employees. We believe that diversity in gender, age, religion, ethnicity, sexual orientation, identity, physical ability, neurodiversity, socioeconomic background, and experience, fosters creativity, challenges groupthink, and makes our company stronger. At Altisource, anyone can prosper and have a positive impact on our path toward success, irrespective of their background.

We are committed to fair and impartial hiring, training, and growth opportunities. We also provide employee training to help foster their ability to work with one another in an inclusive manner. Altisource is an Equal Opportunity Employer, and our employment decisions are based on merit, qualifications, and business needs.

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