Role Overview
The Manager, Vendor Management Office will lead the strategic and operational management of the contingent workforce program and vendor management systems (VMS). This role is responsible for overseeing the day-to-day operations of the Services Partner Management team, ensuring the seamless execution of partner system processes, system governance, and system compliance standards.
What You Will Do
Lead a team of Services Partner Management Specialists, oversee contingent workforce operations, set team goals, manage workload distribution, and ensure accountability for key program metrics. Own the strategic administration of the VMS, oversee complex data operations, and partner with IT and third-party partners to resolve system issues and enhance functionality.
Why It Might Be a Fit
The ideal candidate brings expertise in partner operations, excels in relationship management, and is passionate about driving continuous improvement across workforce programs. Strong understanding of labor laws, compliance, and contingent workforce regulations is required.
Requirements
Bachelor’s degree in Business Administration, Human Resources, Operations Management, or related field
5+ years of progressive experience in partner management, contingent workforce operations, or staffing programs
2+ years of people leadership or team lead experience preferred
Proven expertise in managing and optimizing Vendor Management Systems (e.g., Beeline, SAP Fieldglass)
Strong understanding of labor laws, compliance, and contingent workforce regulations
Exceptional communication, and stakeholder engagement skills
Demonstrated ability to interpret data, generate reports, and drive business improvements based on insights
Agile mindset with the ability to adapt in a fast-paced, matrixed environment Benefits
Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
World Wide Technology (WWT) is a technology solutions provider and systems integrator that helps enterprises modernize their IT infrastructure and operations through digital transformation. The company specializes in cloud computing, cybersecurity, digital workspace solutions, and AI implementation across various industries including healthcare, utilities, retail, and government. WWT serves as a strategic partner for organizations navigating complex technology challenges, offering services that span infrastructure design, security transformation, and enterprise modernization. The company is recognized as a Cisco Gold Partner and works extensively with government agencies, including the U.S. Army and Department of the Navy, providing digital modernization and enterprise agreement services.
