We are looking for a Marketing Operations Manager who brings strong operational instincts and the technical know-how to back them up. This is a hands-on role centered on running the day-to-day systems, processes, and workflows that keep our marketing engine running — with the ability to roll up your sleeves and configure, implement, and troubleshoot the tools that support it. You will be the go-to person for our marketing tech stack — including Pardot, Google Analytics 4, and 6sense — and will work closely with Marketing, Sales, Revenue Operations, to ensure our processes are efficient, our data is reliable, and our programs are executing without friction. As AI continues to reshape how marketing teams operate, you will also play an active role in identifying, testing, and operationalizing AI-powered workflows that improve efficiency and output. This role requires someone who is genuinely comfortable with ambiguity — a creative problem solver who can move forward without having all the answers and adapt quickly as priorities and tools evolve.
WorkWave is a service software platform designed to automate and empower field service businesses, including lawn care, pest control, commercial cleaning, janitorial, and security guarding companies. The company offers a comprehensive suite of solutions including CRM, ERP, scheduling, routing, mobile operations, billing, payments, financial services, and AI-driven analytics tools. With over forty years of industry expertise, WorkWave serves as a partner to help service professionals and companies grow their businesses through cutting-edge technology and data-driven insights. The platform is trusted by 375,000 mobile service professionals and includes innovative offerings like Wavelytics Decision Intelligence for operational decision-making. WorkWave's mission centers on empowering service professionals to stay ahead in a rapidly evolving industry through AI-driven tools, fintech solutions, and continuous innovation.
