Medical Assistant – (Part-Time)
Schedule: Monday–Friday | 2:00 PM – 7:00 PM CST
Location: Remote
Employment Type: Part-Time
Compensation: $16–$18 per hour (based on experience)
Position Overview
We are seeking a detail-oriented and patient-focused Medical Assistant to support a telehealth and care management program in a structured, high-volume outreach environment.
This role blends traditional Medical Assistant responsibilities with phone-based patient engagement. The majority of the shift will involve outbound patient outreach, appointment scheduling, and documentation; however, candidates must also be comfortable performing core clinical support duties in a remote setting.
This is not an in-clinic position. The work is conducted remotely and requires strong communication skills, efficiency, and comfort working within defined performance metrics.
Core Responsibilities
Patient Outreach & Scheduling
Conduct high-volume outbound and inbound patient calls during scheduled shift
Schedule Annual Wellness Visits and care management appointments
Provide professional patient education regarding preventive services
Meet daily outreach and scheduling performance targets Medical Assistant Support Duties
Perform medication reconciliation with patients
Update medical histories, allergies, and preventive care gaps
Collect and document patient-reported vitals when applicable
Prepare charts for provider review
Ensure accurate documentation within the EHR
Support care coordination and follow-up activities Compliance & Documentation
Maintain HIPAA compliance at all times
Accurately document all patient interactions in the EHR
Escalate clinical concerns to supervising providers as appropriate What This Role Requires
Comfort making 50–80 patient calls per shift
Strong phone presence and ability to engage Medicare-aged patients
Ability to work efficiently in a fast-paced, structured environment
Excellent multitasking and documentation skills
Professionalism and resilience when handling objections or voicemail-heavy outreach Qualifications
Medical Assistant certification or equivalent healthcare experience required
Prior experience in a medical office, primary care, or care coordination setting
Prior call center experience strongly preferred
Familiarity with Epic, NextGen, or similar EHR systems preferred
Experience working with Medicare populations preferred Ideal Candidate Profile
Self-motivated and disciplined in a remote setting
Comfortable with performance metrics and call volume expectations
Detail-oriented and clinically accurate
Reliable and punctual for scheduled shift
Able to balance patient empathy with efficiency Salary: $16–$18 per hourOriginally posted on Himalayas
PharmD Live is a healthcare technology company that partners with physicians and healthcare providers to deliver collaborative telehealth solutions focused on chronic care management and medication safety. The company combines clinical pharmacist expertise with AI-driven technology and predictive analytics to address critical healthcare challenges including adverse drug events, medication nonadherence, and chronic disease management. PharmD Live offers a comprehensive suite of services including chronic care management, remote patient monitoring, transitional care management, medication therapy management, pharmacogenomics, and diabetes prevention programs. Their platform is designed to seamlessly integrate with existing EHR systems while ensuring HIPAA compliance, and serves physicians, hospitals, health systems, ACOs, payors, post-acute care facilities, and pharmaceutical companies.
