Overview:
Springboard recently launched a 16-week online course for aspiring clinical medical assistants to learn the didactic and task knowledge needed to pass NHA’s CCMA exam, and matriculate into an Externship and full-time Medical Assistant roles. Springboard is looking to hire a Live Course Instructor to supplement the self-directed components of the program.
Responsibilities:
Facilitate two live sessions weekly every week for 15 weeks (13 weeks of didactic content, plus 2 weeks of exam review). Sessions will be 1 hour each.
Prepare independently for live sessions (up to 4 additional hours per week).
Develop and modify lecture decks as needed.
On Weeks 1-13, your live sessions will review key concepts covered in the curriculum, and create space for student Q & A. You may also be asked to support with course announcements and other course housekeeping at the beginning/end of sessions.
Gamify learning by introducing tools like Kahoot into live sessions.
On the 2 exam study weeks, additional office hours may be requested.
Respond to student messages through our Course Advisors (by email) that require medical assisting expertise, within a given SLA.
Monitor Canvas discussion boards for weekly student responses and questions.
Assignment grading per week may also be required.
Armed with an understanding of best practices and various approaches to delivering CCMA-aligned education online, apply your subject matter expertise in:
Critical clinical skill development, to train certified clinical MAs
Medical Terminology and Anatomy & Physiology
Healthcare Administration
Clinical Communication best practices
Appropriate depth of content for entry-level MA training
MA scope of practice
How to recreate skill-based training outside of a lab or clinical environment, while students learn at home.
An understanding of need-to-know versus nice-to-know didactic knowledge and task knowledge for CCMAs in training.
You may be called upon to:
Work with Springboard's Learning Experience team and Instructional Designers to adjust session content as needed.
Other needs as they arise
Qualifications:
Experience working as a CCMA or CMA in a clinical setting.
Experience training Clinical Medical Assisting online.
5-10 years of total professional experience, at minimum.
Experience using online teaching tools (eg: Canvas, Zoom).
Strong presentation and facilitation skills among large audiences.
Strong student empathy and excellent communication skills.
You live and work in the US.
Pay: Up to $40 an hour pending location and experience
Springboard is an online learning platform that provides hands-on, outcomes-driven training programs in allied health and professional development fields. The company operates a hybrid human-guided support model featuring mentors, instructors, career coaches, and advisors to help learners build real-world skills and advance their careers. Their flagship offerings include Certified Medical Assistant programs with externships and personalized student support, as well as emerging programs like Agentic AI courses designed for Fortune 1000 professionals. Springboard partners closely with industry experts to design cutting-edge, career-focused curricula and has helped thousands of learners revamp their careers through their platform.
