📋 Medical Records & Health Information Manager
📍 Remote | Full-Time $75,000-$80,000
Help Build the Future of Health Information Management at Backpack Healthcare! 🎒💙
At Backpack Healthcare, we're transforming access to behavioral healthcare for children, adolescents, and families. As we continue expanding across multiple states, we're looking for an experienced Medical Records & Health Information Manager to build and lead our Health Information Management (HIM) function from the ground up.
This is more than a traditional medical records role—it's an opportunity to create scalable processes, influence organizational strategy, and ensure the highest standards of privacy, compliance, and patient care.
If you're passionate about health information management, love building efficient systems, and thrive in a collaborative, fast-growing environment, we'd love to meet you!
🌟 What You'll Do
As our Medical Records & Health Information Manager, you'll:
📂 Lead all medical records and release of information operations 🔒 Ensure compliance with HIPAA, state regulations, payer requirements, and CARF standards ⚙️ Design and implement scalable HIM workflows, policies, and tracking systems 📈 Develop reporting metrics to improve efficiency, accuracy, and turnaround times 🤝 Partner with Compliance, Legal, Clinical Operations, Technology, and Quality teams 🎓 Train and support staff on medical records processes, documentation standards, and privacy best practices 🛡️ Serve as the organization's subject matter expert for health information management
Backpack Healthcare is a clinician-led, minority-owned mental health care organization focused on expanding access to evidence-based therapy for children, teens, and young adults. The company delivers mental health services through a secure telehealth platform, offering individual, family, and group therapy while prioritizing culturally responsive, trauma-informed care. Operating across multiple states including Maryland and Arizona, Backpack Healthcare emphasizes reducing barriers to care for underserved communities, particularly Spanish-speaking families. The organization is built on the principle that when clinicians thrive, kids thrive, featuring a supportive, multidisciplinary care model that includes psychiatrists, PMHNPs, and clinical leadership committed to clinician well-being and professional development.