Snapscale is seeking a skilled Medical Virtual Assistant with pharmaceutical experience to support a U.S.-based healthcare practice in a remote setup. This role is ideal for candidates with a strong background in pharmacy operations, medication coordination, and healthcare administration. You will play a key role in preparing patient charts, managing prescription refill requests, tracking medical orders, and maintaining accurate clinical documentation while ensuring compliance with HIPAA and clinic protocols.
Prepare and update patient charts at least 72 hours prior to scheduled appointments, ensuring all relevant clinical information is complete and organized
Review patients' previous visits, provider notes, laboratory results, medications, and outstanding tasks to ensure continuity of care
Manage prescription refill requests by coordinating with healthcare providers, pharmacies, and patients while following clinic protocols
Track and monitor medical orders, including laboratory tests, imaging requests, referrals, and medical supplies, ensuring timely follow-up and completion
Perform administrative tasks such as data entry, documentation, and communication with patients, pharmacies, providers, and clinic staff
Maintain and update patient records using EMR/EHR systems with accuracy and attention to detail
Collaborate closely with clinical and administrative teams to support efficient clinic workflows
Ensure all patient information and documentation comply with HIPAA regulations and clinic policies
Health Maintenance Organization (HMO)
Competitive pay
Government-mandated benefits
13th month pay
Night differential pay
Internet allowance
Perfect attendance bonus
Yearly salary increase
Opportunities for career growth and development
Snapscale is a healthcare services company that supports US-based clinics and physicians by providing remote customer service and patient coordination solutions. The company specializes in bilingual patient support, handling administrative tasks such as insurance verification, appointment scheduling, patient enrollment, and EMR/EHR management. Snapscale serves as a key operational support partner for healthcare providers, enabling them to deliver better patient experiences through dedicated, multilingual customer service representatives.
