Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
The Mid Market Account Executive is an individual contributor role. In this position, the individual creates, identifies, and closes sales.
The Account Executive primary responsibility is to acquire new customers and drive revenue. A successful Account Executive is a self starter who can create a large pipeline of business. We look for team players - hungry, nimble and who have the ability and willingness to close a mix of complex mid market deals.
Key Responsibilities:
Create and drive revenue within a specified region or list of named accounts
Generate business opportunities through professional networking
Drive brand awareness, campaigns, and lead generation via networking, associations, etc.
Meet and exceed all quarterly and annual sales quotas
Own the sales cycle generation to closure
Develop business plan and present the business plan during quarterly review sessions
Maintain account and opportunity forecasting within our internal forecasting system (SFDC)
Self-generate leads from a personal connections, referral partners, and regional networking events
Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience
Key Qualifications
3+ years of Contact Center software or CRM sales experience
Be able to work independently and as part of a team in a fast pace, rapid change environment
Experience selling at the C-level
Proven track record of sales excellence
Superior professional presence and business acumen
Preferred Qualifications
Experience selling to CMO
Knowledge of territory or accounts assigned
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Five9 is a leading provider of cloud contact center software that delivers cloud-based solutions to customers worldwide. The company specializes in contact center technology, offering platforms that integrate with enterprise systems like Google's AI solutions to enable intelligent customer experience management. Five9's solutions include agent assist capabilities, conversational insights, and quality AI features designed to enhance customer interactions across multiple digital channels. The company operates with a team-first culture that emphasizes innovation, diversity, and inclusion while helping organizations optimize their customer experience operations.
