What you’ll do
- Provide professional and personalised mortgage advice to Moneybox customers
- Consistently meet challenging monthly targets for Mortgage Applications
- Refer high quality protection leads to our protection team to ensure that our customers are fully protected
- Guide customers through the mortgage application process and help them from their first step to their doorstep!
- Continuously look for ways to improve the customer experience
- Work with other teams, such as our Home-buying Qualifiers, Administrators and Case Managers, to ensure smooth handovers and a seamless customer journey
- Meet quality assurance, service and risk targets in a regulated environment
Who you are
- You are driven and ambitious, looking to build your career at an exciting, fast growing company
- You are both sales and customer service driven
- You have experience with advising from a panel of lenders
- You are passionate about improving the home-buying experience for first time buyers
- You have a high level of empathy and go above and beyond for customers
- You have excellent verbal and written communication skills
- You are flexible to work evening and weekend shifts
Experience and Skills
- You will have 5+ years provable experience within a mortgage broker role
- You will have a comprehensive knowledge of the mortgage industry and be used to meeting sales targets
- You will be CeMAP qualified and hold Competent Adviser Status
- The ability to apply risk management policies and procedures
United States
