About Us
Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team.
Why work for Ylopo?
At Ylopo we offer team members:
a commitment to personal development,
guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,
excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,
team building events, team lunches/ happy hours, and other company wide events
a supportive, caring environment dedicated to continuous learning and growth.
The Technical Account Manager, Radar AI is responsible for driving successful retention, adoption, activation, and expansion of Ylopo’s Radar AI product-line. This role is distinct from a traditional CSM position, instead of managing broad platform health across a diverse book of accounts, this position is dedicated to owning the lifecycle of our Radar AI product from onboarding through activation, optimization, and strategic growth alignment.
The Technical Account Manager serves as the connective tissue between:
Product team enhancements and feedback
Growth team strategy
Client implementation
Field-level feedback
Core Responsibilities
Radar AI Client Success Ownership
Act as primary technical account manager for Ylopo Radar AI subscribers
Onboard and activate clients into the Radar AI ecosystem
Field strategy questions related specifically to Radar AI pipeline
Ensure clients understand product outputs and are capable of interpreting their results and next best actions
Track performance metrics across the Radar AI client-base and identify optimization opportunities
Product Team Liaison
Work directly with product to stay ahead of enhancements and roadmap changes
Translate product updates into client-facing enablement
Collect structured client feedback to improve feature prioritization
Identify common friction points and escalate trends early
Growth & Expansion Partner
Collaborate with the Ylopo account growth organization to identify expansion opportunities and scale usage of the Radar AI product line
Track post go-live adoption velocity, retention trends, and revenue impact
Identify upsell and cross-sell opportunities tied to Radar AI usage
Enablement & Scalable Education
Create and refine Radar AI best-practice documentation
Support webinars and launch trainings
Develop repeatable onboarding frameworks
Collaborate with the Ylopo training and coaching organization for product-level education Required Skillset
5+ years of experience managing relationships in a Client Success, Account Management, or equivalent role
Deep understanding of real-estate and seller pipeline strategy
Ability to interpret AI-driven engagement data
Strong client-facing communication
Operational discipline with familiarity in managing and tracking tasks within a CRM platform
Product curiosity and feedback translation ability
Comfort managing high-volume subscription portfolios
Experience working in a SaaS business environment or enterprise software highly preferred
Knowledge of Salesforce and FUB CRMs a plus Compensation and full benefits include starting pay from $70K to $75K plus 30% of base salary OTE bonus depending on experience; medical, dental, and vision benefits; paid holidays, vacation, and sick days; a 401(k); paid monthly parking (if applicable); and an extremely nice, supportive group of people as your co-workers.
Ylopo is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. We are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. To learn more about this commitment, visit: www.ylopo.com/ylopos-diversity-equity-and-inclusion-policy
Ylopo reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.
