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Onboarding Specialist

3Cloud logo

Location
Philippines
3Cloud

Job Description

Are you looking for a role that motivates and challenges you? Are you ready for an opportunity for growth? Do you want to work on teams where people roll up their sleeves to take on tough problems together, and regularly blow the doors off our clients with their outstanding teamwork? If you answered yes to those questions, 3Cloud might just be for you!

At 3Cloud, we hire people who aren’t afraid to experiment or fail. We hire people who are willing to give direct and candid feedback to their managers, leaders, and team members. We hire people who jump at those opportunities because they care about our collective growth and success. We hire people who challenge and hold each other accountable for living 3Cloud’s core values because they know that it will result in amazing experiences and solutions for our clients and each other.

Onboarding Support Specialist

The Onboarding Support Specialist works to create and support an exceptional onboarding experience and process for 3Cloud’s new hires and internal teams. The Onboarding Support Specialist is a team player who thinks of the details while seeing the big picture, supports recruiting processes, and executes a top-notch, organized onboarding program. The Specialist also partners with the 3Cloud US Team to ensure consistent onboarding experience. The Specialist is responsible for handling pre-employment requirements, communication with new hires prior to their first day, has a positive attitude, and works with a high sense of urgency and thrives in a high-volume environment where no day is the same.

Responsibilities

  • Serve as a liaison to business partners in IT, Finance, and Operations to ensure the creation and execution of effective, compliant hiring and onboarding processes.
  • Handle all pre-employment requirements and assist in onboarding new hires.
  • TrackManage the referral program.
  • Assist with administration of pre-employment background checks.
  • Collaborate with team members to continuously improve onboarding processes.
  • Support new hires, manage the New Hire Swag, and ensure a smooth process and clear communications from time of offer through day one.
  • Facilitate New Hire Orientation.
  • Campus recruiting support as needed.
  • Assist with employment branding and experience campaigns as needed.
  • Assist with creation and editing of Rise Courses for onboarding.
  • Create and update GDC new hire content on 3Cloud Central.
  • Collaborate with other team members in the planning and execution of HR projects and programs as needed.
  • Responsible for employee files for new hires.
  • Handle other HR-related duties and responsibilities, as may be required.
  • Perform office management duties as requested.

Requirements

  • Bachelor’s degree or equivalent experience in Human Resources or Recruiting
  • Fresh graduates are welcome to apply
  • Ability to adjust work hours to accommodate business needs; after-hours flexibility is occasionally required
  • Razor-sharp attention to detail with the ability to juggle competing priorities
  • Excellent organizational skills and follow-through, internally and externally, in order to provide a positive candidate and hiring manager experience
  • Comfortable in a fast-paced, high-growth, ever-changing environment
  • Outstanding interpersonal, written, and verbal communications skills
  • Demonstrated strength in MS Office applications (Outlook, Excel, Teams, Word)
  • Familiarity with and/or demonstrated aptitude to learn technology tools and apps such as:
  • Greenhouse
  • DocuSign
  • SterlingOne
  • Track record of excellent performance in the areas of teamwork, customer service, and problem solving

Don’t meet every single requirement? At 3Cloud we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.

At this time, we cannot sponsor applicants for work visas.

Advice from our career coach

As an Onboarding Support Specialist at 3Cloud, you will play a crucial role in creating and supporting an exceptional onboarding experience for new hires and internal teams. To stand out as an applicant for this position, it is essential to showcase your ability to thrive in a fast-paced, ever-changing environment while maintaining a high sense of urgency. Here are some specific tips to help you stand out:

  • Demonstrate your razor-sharp attention to detail and ability to juggle competing priorities.
  • Highlight your excellent organizational skills and follow-through to provide a positive candidate and hiring manager experience.
  • Emphasize your outstanding interpersonal, written, and verbal communication skills.
  • Showcase your familiarity with technology tools such as Greenhouse, DocuSign, and SterlingOne, or your aptitude to learn them quickly.
  • Provide examples of your track record of excellent performance in teamwork, customer service, and problem-solving.

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