Job Description
We are looking for a detail-oriented and proactive Operations Executive to join our team. The candidate will be responsible for monitoring transactions, handling client queries, coordinating
with internal teams, and ensuring smooth transaction processing and client support.
Key Responsibilities
requirements
beneficiary fund receipt issues
resolutions
Respond to clients professionally through email and other communication channels
Send regular transaction status updates and follow-up emails to clients
Maintain and update Excel/MIS sheets for all client queries, complaints, transactions
issues, and resolutions
Ensure all client issues are tracked, resolved, and properly documented
Escalate critical or unresolved cases to the respective teams promptly
Maintain accuracy, confidentiality, and operational efficiency in daily activities
Requirements
Bachelor’s degree in B.Com, BBA, BBM, BA, MBA, or any banking/finance-related field
Freshers are welcome to apply
Good verbal and written communication skills in English
Basic knowledge of banking, remittance, payment operations, or financial services
preferred
intermediary or Proficiency in MS Excel and basic computer applications
Strong attention to detail and problem-solving skills
Ability to manage multiple tasks and work in a fast-paced environment
Preferred Skills
advantage
Understanding of transaction monitoring and compliance processes preferred
Good coordination and follow-up skills
