Paralegal

About Us:

Tens of millions of Americans are unable to manage their chronic conditions with commercial medications. Using specialized compounded formulas tailored for individual patient needs, Henry helps people who have been left behind by the commercial market, all while remaining easy, accessible, and affordable. Our customers get access to the care they need, and save thousands of dollars on out-of-pocket healthcare expenses per year!

Enjoy the casual culture, remote-first workplace, and generous PTO/benefits!

Apply today to make a direct, daily impact in one of the fastest growing startups in the country - we are excited to meet you!

We are seeking a motivated and detail-oriented Paralegal with experience in customer service ticket resolution to join our legal team. As a Telehealth Paralegal, you will play a critical role in helping us address customer service inquiries and tickets, ensuring compliance with relevant laws and regulations in the telehealth industry. This position offers an exciting opportunity to contribute to the success of our company while working in a dynamic and growing field.

Responsibilities:

• Review and analyze customer service tickets and inquiries related to legal matters.
• Collaborate with customer service teams to gather necessary information and documentation.
• Provide legal advice and guidance to customer service representatives to ensure compliant and accurate responses.

Legal Research and Analysis:

• Conduct legal research to stay updated on telehealth regulations and industry standards.
• Analyze laws, regulations, and guidelines to ensure company compliance and recommend necessary adjustments.

Documentation and Record Keeping:

• Prepare and maintain accurate and organized legal records, documentation, and correspondence.
• Assist in the drafting and review of contracts, policies, and procedures as needed.

Communication and Collaboration:

• Liaise with internal departments, external legal counsel, and regulatory authorities when necessary.
• Communicate legal requirements and changes to relevant stakeholders within the company.

Training and Education:

• Develop and deliver training materials and presentations on legal matters for customer service teams.
• Keep the team informed about legal updates and changes relevant to telehealth operations.

Qualifications:

• 3-5 years of experience as a professional Paralegal
• Experience in healthcare or telehealth is not required, but preferred.
• Proficiency in legal research and analysis.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Knowledge of telehealth laws and regulations is a plus.
• Proficiency in Google Suite and legal research tools.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Company Offers:

• A competitive package commensurate with experience and education
• Employer-paid PPO Platinum Health Insurance + Vision & Dental
• Unlimited PTO (Minimum of 4 weeks)
• Impactful rewarding work as part of a fast-growing brand helping thousands of people every day

Based on experience, compensation for the Paralegal is $85,000 - $95,000 annual.

Equal Opportunity Statement:

Henry Meds is committed to promoting an inclusive work environment free of discrimination and harassment. We value a diverse and balanced team where everyone can belong.