Job Description
Partner Sales Specialist
About Accruent At Accruent, our mission is to transform the way organizations manage their built environment. Through data-led intelligence, we help people and systems work together more effectively, driving business forward. With over 4,000 customers across 149 countries, our cloud-based solutions enable organizations to optimize real estate, facilities, and asset management—delivering real value through efficiency, compliance, and performance.
The Role The Partner Sales Specialist is responsible for managing and optimizing the operational backbone of the partner ecosystem. This role ensures a seamless partner experience across quoting, renewals, onboarding, and lifecycle management, while driving efficiency through process excellence and continuous improvement.
This individual partners cross-functionally with the Partner Team, Deal Enablement, Order Management, Revenue Operations, Technology Partnerships, and Finance to drive operational rigor, visibility, and consistency across all partner-facing processes, while helping operationalize evolving partner program initiatives.
What You’ll Do
Support and optimize back-end partner operations across recruiting, onboarding, growth, and renewals
Continuously improve operational processes to enhance partner experience and internal efficiency
Drive the quote-to-order process for partner deals, including coordination across systems and teams to enable fast and accurate execution
Manage and optimize renewals workflows to improve retention, minimize churn, and enhance forecast accuracy
Establish proactive renewal management practices (e.g., daily/visual management) to prevent late or missed renewals
Design and implement automated workflows to reduce manual effort and increase scalability of partner support
Leverage the Fortive Business System (FBS), Lean, or similar methodologies to continuously improve processes and eliminate waste
Document and evolve standard work for quoting, renewals, and partner operations
Manage lead routing, tracking, and attribution for partner-driven opportunities
Serve as the primary liaison with technical teams for partner portal development, ongoing management, and issue resolution
Drive portal enhancements to improve usability, self-service, and partner engagement
Refine and operationalize the partner onboarding program to accelerate time-to-revenue
Partner with the Enablement team to develop scalable onboarding and training content
Design and implement systems to track onboarding progress, completion rates, and performance
Partner with leadership to operationalize evolving partner program structures, policies and requirements
Ensure systems, processes, and reporting scale to support future program enhancements What We’re Looking For
Must have:
5+ years of experience in Partner Operations, Sales Operations, or Business Operations (preferably in a SaaS or channel-driven environment)
Strong experience with CRM systems (e.g., Salesforce) and partner portals
Expert in quote and renewal processing
Demonstrated expertise in workflow automation, process design, and optimization
Excellent communication, stakeholder management, and problem-solving skills
Proven ability to lead cross-functional initiatives and drive alignment
Ability to operate both strategically and tactically in a fast-paced environment
Comfort working in ambiguity with aggressive timelines
Nice to have:
Experience supporting channel / partner ecosystems at scale
Familiarity with deal registration, renewal management, and partner lifecycle workflows
Experience optimizing or scaling partner programs What We Offer
A dynamic, international team environment with colleagues across the globe.
Opportunities to develop, grow, and build your success in a fast-moving SaaS company.
Competitive remuneration and benefits package.
An inclusive culture where new ideas and initiatives are welcomed, and your work has real impact.
Accruent is a global SaaS leader that provides solutions for organizations to manage their property and physical assets more effectively. The company serves more than 10,000 customers worldwide with technology and services that enable efficiency, compliance, and transformation across the built environment. Accruent's platform helps organizations gain visibility, efficiency, and confidence in how they operate their physical resources. The company is committed to customer success, operational excellence, and long-term innovation through their software solutions and professional services.
