WHAT YOU'LL DO
Managing merchant account setup processes with payment partners and providers
Configuring and maintaining routing rules for transaction flows across multiple providers and payment methods
Performing manual routing adjustments based on performance, limits, GEOs, or provider restrictions
Monitoring transaction processing stability, approval rates, routing efficiency, and provider performance
Handling incidents and operational issues: investigating failed transactions, reviewing logs and operational data, identifying root causes, communicating with providers and internal teams, maintaining proper incident documentation
Mapping provider errors and improving troubleshooting processes
Launching and configuring new payment methods and partner connections
Managing transactional limits, routing capacities, and provider restrictions
Working closely with Risk, Compliance, Product, Technical Support, and Finance teams
Participating in optimization of payment orchestration flows, routing logic, and operational processes
Supporting testing and rollout of new integrations and routing scenarios
Maintaining operational documentation related to routing, providers, limits, and incidents
4+ years of experience in payment operations, payment orchestration, routing, acquiring, or payment infrastructure
Strong understanding of payment infrastructure: payment providers, merchant accounts, payment flows, approval rates, routing logic, settlements, transaction lifecycle
Hands-on experience with merchant account setup and payment integrations
Experience with manual routing and operational management of payment traffic
Strong understanding of transaction decline reasons, provider limitations, and routing optimization
Experience investigating incidents and operational payment issues
Ability to work with logs, databases, dashboards, and technical information during troubleshooting
Understanding of provider error mapping and transaction statuses
Experience launching new payment methods or onboarding new payment partners
Experience setting and managing transactional limits and capacities
Strong analytical mindset and attention to detail
Ability to work in a fast-paced fintech or payment environment
Strong communication skills and ability to coordinate with external providers and internal stakeholders
English (Upper-Intermediate or higher) and fluent russian WOULD BE A PLUS
Experience in high-volume transaction environments
Experience with payment orchestration platforms or gateway products
Knowledge of SQL or ability to work with databases for incident investigation
Experience with monitoring and analytics tools
Understanding of 3DS, anti-fraud flows, and card payment processing
Understanding of payment routing optimization strategies and approval rate management
An opportunity to make something great even greater, you can be the reason why we grow, develop, and become the best fintech company on the market!
Career prospects - we are young, we have huge ambitions, and it is important that our employees grow with us
Work with coworkers who are passionate about their business
Compensation that will fully correspond to the competence and knowledge, with yearly performance reviews
The opportunity to attend conferences, courses, and professional development at the company's expense - we favor the continuous development of our employees
Remote type of work
Vacation time; bank holidays; Sick leaves; Additional birthday day off You can find out more about our team, our values, and the unique ways we celebrate our successes here: https://fyst.com/culture
