We're seeking a Pre Sales Representative (PSR) to join our team. The PSR will engage potential clients in phone conversations on the front end of the sales process while qualifying them to continue the quoting process with an agent. The mission of PSRs is to ensure each client is ready to be connected with an agent to complete the quoting process and then introduce and connect the client with an agent.
This role is a fully remote work from home opportunity.
What you’ll do:
- Making outbound dials or answering inbound calls and engaging leads in conversation
- Using your strong communication skills to build a rapport with potential clients
- Making quick decisions to qualify the potential client and transfer to a live agent
- Taking the lead in introducing the potential client with the appropriate agent
- Working to reach weekly goals and quality transfer rates
- Pivoting quickly with script, consumer engagement and process changes
Who you are:
- Possess top-notch communication skills and are viewed as friendly and helpful on the phone
- Have strong people skills and a passion to connect others
- Have ability to speak clearly and articulately without being overly verbose or talkative
- Demonstrate tenacity and willingness to persevere through calls
- Ability to learn relevant phone and computer platforms quickly
- Prior experience with phone sales or call center work a plus
About us:
EverQuote (Nasdaq: EVER) operates the largest online marketplace for insurance shopping in the United States. We make insurance shopping easy, efficient and personal, saving consumers and providers time and money. Our goal is to reshape the way consumers shop and improve the way insurance providers attract and connect with customers as insurance shopping continues to shift online.
EverQuote is committed to building an equitable, diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetics, disability, age, or veteran status.
We get it. Requirements can sometimes hold people back from applying to a job, but don’t let that be the case here. If you believe you have the skills it takes to elevate this role, team, and company, we encourage you to apply for this role.
United States
