About the team
Are you looking for an opportunity to help millions of customers navigate one of the biggest life decisions they'll ever make? Zillow's mission is to give people the power to unlock life's next chapter. We work with Designers, Engineers, Data Scientists, and Researchers to solve complex engineering problems and build products that transform the real estate industry. Our Product Teams are tasked with finding solutions to bridge the gap between you and your next address by delivering end-to-end experiences for customers actively shopping, renting, touring, or financing their home. Our Teams are also working to solve difficult problems for real estate agents in the field by providing industry leading platforms and tooling.We maintain our competitive edge by making data driven decisions that we evolve through rapid testing and iteration to ensure we are launching enjoyable experiences to the world’s largest online real estate marketplace. We are not done yet. Our goal is to achieve Zillow 2.0, which will deliver seamlessly comprehensive solutions for buyers, sellers, and agents transacting with all the services Zillow provides. And, we need your help to do it!
The Customer Data team is at the heart of Zillow’s next generation product development and responsible for assimilating customer information, certifying it and making it accessible in batch, streaming and online fashion. We leverage open source products (e.g., Spark, Hadoop, Hive, Kafka, Flink, Airflow, Terraform), Databricks, AWS cloud services (e.g., S3) and Microservices (e.g., Dynamo,Spring boot, GraphQL, Kong) to collect and provision customer information for internal and external customers.
About the role
In this role you will provide the technical leadership to oversee the development, rollout and adoption of Customer North Star architecture.
YOU WILL GET TO:
- Design and development of Customer North Star architecture and platform components.
- Collaborate across ZG stakeholders e.g. with product domains, marketing, AI teams to drive the development and adoption of Customer Data.
- Lead the Customer Data Steering Committee overseeing the governance of Customer Data across ZG.
- Responsible for driving the data governance and quality efforts.
- Develop frameworks, ETL pipelines for data ingestion, transformation and syndication.
- Collaborate with the Data Platform team to drive solutions around data governance, ETL development, etc.
- Leading the initiatives to do build vs. buy decisions.
- Driving Self-Service initiative around usage of customer data.
- Evangelise, speaking publicly at conferences, meetups etc.
- Working on outlining the Customer Data strategy for 3-5 years.
- Working with multiple stakeholders on outlining requirements and developing DB designs.
- Leading the cost optimization effort.
- Leading the code reviews and outline engineering excellence standards across the team.
- Mentor the next generation of tech leaders.
Who you are
- Strong knowledge in Customer Data space.
- A big data specialist with experience building and maintaining highly sophisticated, reliable, and scalable data pipelines.
- Strong background in Scala or Java or Python.
- Experience with Databricks, Spark, Flink, Kafka, GraphQL and DynamoDB.
- You have worked with large volumes of data in realtime and batch.
- Passionate about Data Quality, Privacy and Security.
- Have worked in a highly collaborative environment interacting with a lot of customers and stakeholders.
- Strong Technical leadership skills and have led the development and delivery of multiple E2E solutions.
QUALIFICATIONS
- Relational and NoSQL databases like MySQL, Postgres, SQL Server, Redis, DynamoDB, MongoDB, Cassandra, HBase, RedShift, and stores like HDFS and S3
- Event streaming (e.g. Kafka, Flink, Kinesis) and real time processing (Flink, Spark streaming)
- A degree in Computer Science or a related technical field; or equivalent work experience
Get to know us
Zillow is reimagining real estate to make home a reality for more and more people.
As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.
Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, andworld-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.
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