Fresh Prints is a New York-based custom apparel company helping thousands of student entrepreneurs build successful businesses across the United States. Behind every order is a network of 80+ production partners who print and ship custom apparel to our customers. Our Printer Relationship team ensures those printers/vendors consistently deliver high-quality products on time while maintaining an exceptional customer experience.
We're looking for someone who enjoys solving complex operational problems, building strong relationships, and improving processes at scale. If you thrive in fast-paced environments, love taking ownership, and enjoy working across multiple teams to make operations run smoothly, you'll fit right in.
About the Role:
As a Printer Relationship Management Associate, you'll own relationships with a portfolio of printers/vendors across the United States. You'll work closely with printers to ensure every order moves through production successfully. No two days are the same here. One day you'll be solving a production issue with a printer, and the next you'll be coordinating inventory, helping recover a delayed order, improving a process, or working with Tech to eliminate manual work.
Your success will be measured by your ability to drive top performance from your portfolio of printers by building strong relationships, reducing operational issues, and continuously improving how we work.
This is not a transactional support role that focuses merely on tickets and response times. Success comes from building long-term partnerships with printers, proactively identifying risks, and continuously improving operational performance.
Compensation & Benefits
Job Location
Working Hours(Fixed)
Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.
Fresh Prints is a New York-based, fast-growing company that specializes in helping other fast-growing companies build their teams abroad. The company has most of its team based in India and the Philippines. Fresh Prints started as a staffing and talent placement subsidiary and eventually spun out Frontier, a dedicated division focused exclusively on recruiting and placing full-time, cross-functional teams for US-based startups and high-growth companies. Through Frontier, Fresh Prints has placed over 800 hires across 50 different US-based startups and companies.
