Product Designer

About Us

SPARCK is the design and innovation heart of technology consultancy BJSS. This unique relationship means we can design and deliver innovative products and services for people and the planet, in a human-centred way.

We operate from 26 locations across the UK, Europe, Australia, and the United States. We bring together teams of creative experts with diverse backgrounds and experiences, who enjoy working and learning in our collaborative and open culture and are committed to world-class delivery.

We look for people with a passion for making an impact by bringing their own unique experiences and ideas. So if you are someone who thrives on collaborating, solving problems, and getting stuff done, we’d love to hear from you.

We want to continue to grow our team with people just like you!

About the Role

We're looking for an experienced product designer who can help our clients create simple engaging experiences for their users. What you could be involved in:

• Designing a new, innovative customer experience for a major airline, focusing on personalised, seamless digital services throughout the entire travel journey 
• Helping a large bank designing and launching a new AI (Artificial Intelligence) powered service for businesses to manage their money 
• Helping the NHS (National Health Service) researching and designing a new national app, as well as several other core digital health services 
• Redesigning critical reporting and management tools for the UK’s largest payments services company 
• Exploring the future of travel and the role of digital services across end-to-end journeys for a major national logistics firm 
• Assist Amnesty unearth opportunities to improve how they identify and act on human rights offences 
• Contributing to internal initiatives promoting inclusion, diversity, and sustainability to foster a more equitable and environmentally conscious workplace culture 
• Assisting the government in implementing the Government Digital Service (GDS) framework to design and develop new digital solutions aimed at improving the lives of citizens and streamlining public services and experiences.

About You

• UX deliverables: proficient in producing a variety of UX outputs, including personas, user journeys, wireframes, mock-ups, designs, and prototypes.
• Insight synthesis: skilled at synthesising user insights, market data, and global trends to create exceptional user experiences.
• Collaborative approach: collaborates effectively with clients and developers to bring designs to life while considering user needs, business requirements, and technical constraints.
• Usability testing: actively engages in usability testing to continuously refine ideas and designs.
• Client workshops: experienced in running workshops with clients and presenting deliverables to senior stakeholders.
• Cross-disciplinary collaboration: interest in defining the design process while collaborating with various disciplines such as research, strategy, and service design.
• Visual storytelling: possesses an enthusiastic sense of aesthetics and the ability to visually convey stories.
• Communication: confident and clear communication skills when presenting work to clients and peers.
• Digital artefacts: proficient in crafting attractive and clear digital assets.
• You could be a designer in an agency, consultant, or work in an in-house team. For us, it’s not just about having the right kind of professional experience, it’s as much about having a positive attitude, lots of curiosity and an ability to pick things up quickly.

Some of the Perks

• Flexible benefits allowance – you choose how to spend your allowance (additional pension contributions, healthcare, dental and more)
• Industry leading health and wellbeing plan - we partner with several wellbeing support functions to cater to each individual's need, including 24/7 GP services, mental health support, and other
• Life Assurance (4 x annual salary)
• 25 days annual leave plus bank holidays
• Hybrid working - Our roles are not fully remote as we take pride in the tight knit communities we have created at our local offices. But we offer plenty of flexibility and you can split your time between the office, client site and WFH
• Discounts – we have preferred rates from dozens of retail, lifestyle, and utility brands
• An industry-leading referral scheme with no limits on the number of referrals
• Flexible holiday buy/sell option
• Electric vehicle scheme
• Training opportunities and incentives – we support professional certifications across engineering and non-engineering roles, including unlimited access to O’Reilly
• Giving back – the ability to get involved nationally and regionally with partnerships to get people from diverse backgrounds into tech
• You will become part of a squad with people from different areas within the business who will help you grow at BJSS
• We have a busy social calendar that you can choose to join– quarterly town halls/squad nights out/weekends away with families included/office get togethers
• GymFlex gym membership programme

We want to ensure that everyone can perform to their best during the interview process. Please let us know, at any stage, if you require any reasonable adjustments during the recruitment process, and we will do our best to accommodate.