U.S. Soccer Overview
We are U.S. Soccer and we are the future of sport in the United States. Our mission is to make soccer the preeminent sport in the United States. We embrace diversity, technology and global connections to drive the growth of our sport and serve our athletes and fans. We seek motivated, passionate, skilled people who can think, create and work on a team.
U.S. Soccer is a growing company that looks for team members to grow with it. U.S. Soccer offers a comprehensive compensation package, casual work environment, an inclusive culture and an atmosphere for professional development.
The Federation’s core principles set organization-wide standards to identify and foster our culture and inform how we interact and hold each other accountable. These principles guide U.S. Soccer: We Win Together. We Aim High. We Champion Diversity, Equity & Inclusion. To be successful as a USSF employee, it is critical to demonstrate and live up to these principles every day and with every interaction with peers, stakeholders, and partners.
The Federation’s core values are the individual attributes and characteristics that staff embody to uphold the organization’s principles and succeed. These values guide our employees: Integrity. Commitment. Teamwork. Respect.
U.S. Soccer is in a period of significant growth, with ambitions plans for US soccer in the near and far future. We are therefore, looking for dynamic servant-leaders to join us on this journey: in service to soccer. Applicants must be able to demonstrate visionary leadership, analytical decision-making, professional flexibility and an empathic approach that contributes to bold teams and delivers globally significant results.
Position Description
This position is for suited for a mid-level Product professional with a strategic mindset and penchant for rolling up their sleeves (i.e., building technology and creating awesome digital products). The Product Manager will join the Product team (within the Product department) and help steward U.S. Soccer’s education platform, the Learning Center
As Product Manager, you’ll be responsible for the ongoing development and maintenance of the Learning Center. You’ll support the broader Product team with the day-to-day backlog, feature prioritization, bug fixes, and executing against the roadmap and shepherding improvements from ideas to production builds. This also means you’ll be the interface between a cross-functional team (Engineering, Content, Coaching & Referees, Analytics, and other relevant teams).
This is a data-driven role that requires both a keen feel for best data practices and a sharp analytical sense to determine/deliver relevant KPIs, mine insights, and inform overall strategy.
Primary Responsibilities
- Support the maintenance and delivery of new features for the Learning Center
- Serve as an internal product expert and the point of contact for feedback and bug reports
- Work with Coaching, Referees, Content and other internal stakeholders to ensure products are functioning as intended
- Work closely with Partnership Marketing on creating sellable digital assets and delivering integrated media plan for corporate partners across web and app ad inventory
- Help maintain the product backlog with epics and user stories
- Assess value, develop cases, prioritize product feature backlog to ensure team is focused on delivering maximum value
- Serve as an understudy to the Director of Product, running agile ceremonies with internal and external team members when needed. This includes working closely with project managers from outside agencies
- Facilitate communication between internal stakeholders and delivery team members
- Mitigate impediments impacting successful team completion of Release/Sprint goals
- Monitor and communicate project health through status and burndown reporting
- Support product launch activities
- Collect and analyze feedback from stakeholders to shape requirements, features, and products
Minimum Qualifications
- 3+ years of experience in a Product or digital marketing role (web management, SEO, email marketing, etc)
- Most comfortable at a fast-growing company with a startup-type culture (both strategic and hands-on responsibilities)
- Demonstrable ability to think analytically, turn behavioral data into insights, and use data to drive decisions
- Google Analytics expertise; must be able to derive insights from the data on your own
- Proven ability to communicate effectively with technical and non-technical stakeholders
- Excellent written and verbal communication skills.
- Exceptional time management skills -- ability to manage multiple projects simultaneously and prioritize tasks based on impact
- Strong judgment and a commitment to integrity that reinforces a positive culture and ethical decision-making process
- Able and willing to travel up to 5% of the year
Desired Qualifications
- Basic understanding of Jira or similar DevOps tool
- Has a grasp of basic front-end web development skills, including a basic understanding of HTML, Javascript, and iframes (to the extent that you can embed and modify snippets within a website)
- Experience with web and mobile development
- SEO expertise, including understanding of relevant metadata, tags, and best practices used to improve search ranks
- Strong knowledge of data usage in sports and sports business
- Passion for soccer
- An understanding of the organizational and commercial landscape of soccer in the United States
U.S Soccer is an equal opportunity employer that is committed to diversity, equity and inclusion, and prohibits discrimination and harassment of any kind on the basis of race, color, sex, religion, national origin, citizenship, pregnancy, sexual orientation, gender identity, age, disability, genetic information, military status, political belief, or any other characteristic protected under the law. This policy applies to all our employment practices within our organization.
We strongly encourage women, people of color, LGBTQIA, veterans, parents, and persons with disabilities to apply.
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