Location: Home, United Kingdom Employment Type: Full-time Salary: GBP 50,000 - GBP 60,000 monthly
Come join us and make a difference in the world!
Discover more at www.necsws.com
Due to strict security clearance requirements, we are only able to consider applicants that have lived in the UK for 5 consecutive years or more.
We are looking for a Product Manager to lead product strategy and evolution for both our AI powered Redaction and Digital Evidence Management platforms, reporting to the Head of Product Management of the NEC Evidence and Insights product Pillar.
The role is home based, but will be expected to travel to NEC offices (Chippenham, London, Hemel Hempstead will be the main locations) and customer sites when required.
The Product Manager will be responsible for defining, developing, and delivering high-quality software products that meet customer needs and drive business value. The role combines customer insight, commercial awareness, and technical understanding to shape product strategy, manage roadmaps, and deliver unique, compelling and differentiated enhancements.
Working cross-functionally with engineering, sales, customer success, and stakeholders, the Product Manager ensures products remain competitive, compliant, and aligned to organisational priorities.
1. Product Strategy & Roadmap
Define and maintain product strategy aligned to pillar and organisational objectives
Develop, own, and communicate the product roadmap and other standard collateral to ensure all customer facing teams deliver consistent and accurate messaging, effectively communicating our value propositions in language that resonates with customers
Ensure alignment between customer needs, market trends, and technical capabilities
Contribute to wider portfolio strategy and planning
2. Product Delivery & Execution
Translate strategy into well-defined and commercially sound product backlogs and requirements
Ensure that products maximise revenue opportunities in terms of modularity – ensuring we can deploy at a range of price points and up-sell additional capabilities over time
Develop marketing strategies in collaboration with the Public Safety marketing team
Work closely with engineering teams to deliver high-quality software solutions
Prioritise features and enhancements based on value, risk, and opportunity
Track delivery progress and ensure alignment to agreed milestones
Support successful product launches and releases
Proactively manage the Product Lifecycle, communicating it regularly to the company and customers
Understand technology and keep abreast with the latest technology
Research competitors, relevant products, market trends and regularly update the product strategy to meet the best commercial outcome
3. Customer Insight & Engagement
Engage regularly with customers to understand needs, challenges, and behaviours
Gather and analyse feedback of usage data and market trends
Translate insights into product improvements and innovation opportunities
Support and participate in user groups, customer workshops/masterclasses, and early engagement with sales opportunities
4. Product Innovation & Continuous Improvement
Research competitors, relevant products, market trends and regularly update the product strategy to meet the best commercial outcome
Identify and develop product enhancement opportunities to grow product revenues
Explore and incorporate emerging technologies (including AI where relevant)
Develop business cases using structured approaches (e.g., Lean Canvas), presenting proposals to governance forums (e.g., Product Boards)
5. Stakeholder Management
6. Product Performance & Reporting
Monitor product performance using defined KPIs
Contribute to monthly reporting on roadmap progress, customer engagement, and product health and risks
Maintain accurate and up-to-date product documentation and collateral
Skills and experiences:
Degree or equivalent in a business or technical discipline
Proven track record in Product Management in technology industries
Desirable: Track record of working in the Public Safety sector with proven ability to deliver technical solutions
Ability to hold an audience with customers, technical people, partners and colleagues fully engaged and excited in furthering the product strategy and delivery
World class product insight. Ideas that inform direction and prioritisation
Commercially savvy. Able to conduct accurate return on investment calculations to steer the products and that deliver desired commercial outcomes which resu
