Project Coordinator (Mid-Atlantic)

As a GuidePoint Security Project Coordinator you are managing a unique portfolio of security focused Professional Services engagements which directly contribute to our client’s goals and success.

Roles and Responsibilities:

• Efficient and effective management of Professional Services projects through the full engagement lifecycle:
• Sales handoff
• Resourcing
• Customer project plan development
• Execution management
• Project close-out activities
• Ensure regular and timely communications to all key stakeholders.
• Manage project issues and risks to resolution.
• Maintain and foster internal and external customer relationships, ensuring objectives and statement of work deliverables are met.
• Plan and manage resources ensuring all projects meet scope and budget expectations.
• Maintain the OpenAir PSA application for project data.
• Manage and support internal processes for revenue recognition and customer invoicing.
• Create and maintain project management methodology and process documentation.
• Other duties as assigned.
• Adhere to GuidePoint Security Core Values.

Required Experience:

• Bachelor’s degree in a relevant discipline or equivalent experience.
• Advanced use of all Microsoft Office Suite and Microsoft Project, with advanced ability to utilize Microsoft Excel for project reporting.
• Proficient in OpenAir and Salesforce, or other Professional Services applications.
• Standard industry certifications are preferred.
• Advanced computer skills with Mac and Google application experience preferred.
• Experience in interfacing with information security positions and stakeholders.
• Advanced project management skills, with demonstrated ability to evaluate project objectives and scope, gain customer understanding, schedule resources, and manage timeline and budget to plan.
• Ability to manage multiple projects and/or teams simultaneously while maintaining customer satisfaction and financial health.
• Understanding of a broad range of information security terms and disciplines.
• Understanding of professional services revenue recognition and invoicing.
• Written communication skills for use in preparing formal deliverables.
• Verbal communication skills that include the ability to communicate with anyone from a technical resource to the highest level of management.
• Ability to analyze and solve problems, perform complex tasks and prioritize.
• Ability to build customer relationships that enhance communications to ensure project success.
• Demonstrated strong skills in persuasion and negotiation.

Travel Requirements:

• Willingness to travel up to 10%.

Physical Requirements:

• Sedentary work
• Substantial movement of the wrists, hands, and/or fingers for a minimum of 8 hours a day
• Required to have close visual acuity to view computer terminal and/or extensive reading for a minimum of 8 hours a day
• If you have additional physical requirements/changes, please discuss with HR first