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Project Manager - Systems Implementation

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Job Description

Do you thrive in dynamic environments where collaboration and problem-solving are the norm? We're on the hunt for a skilled Project Manager to join our team.

Who we are:
As a proud not for profit organisation since 1922, Respect Aged Care serves older residents through our high standard of care and community. Our focus is on giving back to older adults by fostering communities of belonging. Headquartered on the northwest coast of Tasmania, our philosophy is: Everyone deserves the right to a life well-lived, with dignity and respect.

Our organisation is constantly growing, with many homes and thousands of residents and employees across Victoria, New south Wales and Tasmania. Respect also has home care services in multiple states, and more than 700 units in different retirement villages and independent living communities.

The position:

The Project Manager Systems Implementation will be responsible for planning, executing, and closing out complex information technology projects related to systems implementation. This role requires a strong blend of technical expertise, project management skills, and effective communication to ensure the successful delivery of projects on time, within scope, and within budget. The Project Manager will collaborate with cross-functional teams, stakeholders, and vendors to achieve project goals and contribute to the organization's strategic IT initiatives.

Key Responsibilities:

  • Project Planning: Collaborate with key stakeholders to define project scope, goals, and deliverables. Develop detailed project plans, including tasks, timelines, and resource allocation, to ensure successful project execution.
  • Resource Management: Identify and allocate resources required for the project, including internal team members, external vendors, and third-party contractors. Monitor resource utilisation and adjust as necessary to meet project requirements.
  • Risk Management: Identify potential risks and develop mitigation strategies. Proactively address any issues that may impact project timelines or outcomes. Regularly communicate project status, risks, and mitigation plans to stakeholders.
  • Communication: Maintain clear and open communication channels with all project stakeholders, including IT teams, business units, executives, and vendors. Provide regular project updates, status reports, and presentations as needed.
  • Budget Management: Develop and manage project budgets, tracking expenses and ensuring adherence to financial constraints. Identify cost-saving opportunities and manage procurement processes related to the project.
  • Quality Assurance: Define project quality standards and ensure adherence throughout the project lifecycle. Perform quality assurance checks and validation to ensure project deliverables meet established criteria.
  • Change Management: Develop and execute change management strategies to support the adoption of new systems and processes. Work closely with end-users to facilitate training and provide necessary documentation.
  • Vendor Management: Collaborate with vendors and external partners to ensure timely and accurate delivery of products and services. Manage vendor contracts, negotiate terms, and ensure compliance with established agreements.
  • Project Closure: Ensure proper project closure by conducting post-implementation reviews, capturing lessons learned, and documenting best practices. Obtain sign-off from stakeholders and transition project deliverables to operational teams.



  • Relevant tertiary qualifications in information technology, computer science, or a related field.
  • Project Management Professional (PMP) certification or equivalent project management certification.
  • A minimum of 5 years of experience in project management, specifically in systems implementation projects.


  • Experience in residential aged care or other related medical industry.


What we can offer you:

  • Competitive salary and entitlements.
  • Pay incentives including not-for-profit salary packaging.
  • Meaningful work in a purpose-driven organisation.
  • Long-term employment in a recession-proof sector.
  • Learning, development, and growth opportunities.
  • Discounted private health insurance.

Our purpose:

To care for the elderly in our communities in an environment of respect, value, and belonging.

Our Values:
Respect - Treat all people with fairness and dignity
Care - Look after and protect the elderly, and each other
Teamwork - Encourage, cooperate, and build trust
Courage - Do the right thing, even when it’s difficult
Integrity - Be open, honest, and trustworthy
Innovation - Think differently to solve problems.
Excellence - Drive quality to continuously improve

Advice from our career coach

As a Project Manager for Respect Aged Care, you will be responsible for planning, executing, and closing out complex information technology projects related to systems implementation. To stand out as an applicant, focus on showcasing your ability to collaborate with cross-functional teams, manage resources effectively, and communicate project updates clearly with stakeholders. Here are some specific tips to help you make a strong impression:

  • Highlight your experience in project planning and resource management, emphasizing your ability to deliver projects on time and within budget.
  • Showcase your risk management skills by providing examples of how you have identified potential risks and developed mitigation strategies in previous projects.
  • Emphasize your communication skills by demonstrating your ability to maintain clear and open communication channels with project stakeholders.
  • Demonstrate your experience in budget management and quality assurance, showcasing your ability to manage project budgets effectively and ensure project deliverables meet established criteria.
  • Highlight any experience you have in change management and vendor management, as these skills are essential for successful systems implementations.
  • If you have experience in residential aged care or other medical industries, make sure to mention it as a desirable qualification.
  • Focus on your qualifications, specifically highlighting any relevant tertiary qualifications in information technology or project management certifications like PMP.
  • Emphasize your commitment to the values of Respect Aged Care, including respect, care, teamwork, courage, integrity, innovation, and excellence.

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