About us:
Wifinity was founded in 2007 to solve a problem—our armed forces were struggling with reliable connectivity. While living in barracks, often in remote locations, ordering a landline and booking in an engineer just wasn’t an option.
And that problem isn’t exclusive to the military, either. Students living in University accommodation, families visiting holiday resorts, or living in shared accommodation and retirement communities.
Conventional home broadband doesn’t always work for them.
Wifinity is different. We offer the same benefits as traditional broadband, such as super-fast speeds, WiFi, and secure and private networks, but none of the downsides. We even offer Pay As You Go and flexible contracts, so customers only pay for what they need without hefty penalties or long contract terms.
We take the complexity out of connectivity.
The opportunity:
In this role you will be assisting the Design Authority team with the processing of approved designs within the Wifinity systems.
The team's deliverables are to assess and approve designs for customers and deliver a working design ready for installation.
You will have the chance to work with and learn from experienced Design Authorities and contribute to the success of the team and the overall programme.
This is an excellent opportunity to contribute to the ongoing success of this function whilst also learning and developing in the Design Authority space.
Key areas of focus:
Joining our Design Authority team, you will be responsible for processing approved designs, ensuring they are accurate and complete ahead of you entered them into the Wifinity systems. You will also assist with maintaining internal dashboards and updating progress of design approval targets.
You will work with the Design Authority function as an integral part of the team.
Your day-to-day role will consist of the following responsibilities, you may be required to carry out further responsibilities at the company's discretion:
- Ensure that completed and approved Design Packs contain all the necessary documentation.
- Upload the approved Design Packs and associated documentation into SiteApp and Netbox.
- Maintain the internal Jira dashboards to ensure accuracy of data for reporting purposes.
- Support the Design Authority Lead and the Design Authority team with administrative tasks.
- Liaise with and chase contractors to ensure timely response to queries and submissions of designs.
- Create reports and progress charts for reporting of team functions.
- Work with the Design Authority team daily and provide support wherever required.
- You will deliver all set targets to contribute to a successful business function in line with the strategic objectives.
About you:
You will be a proactive and creative individual with a great attention to detail. You value efficiency and can prioritise your workload. You are excellent at working with people and always strive to provide a customer driven approach. We are looking for someone that:
- Can communicate and operate as part of a tight knit team.
- Is IT proficient, able to learn and work with new and custom software packages.
- Has excellent attention to detail.
- Can multitask and react quickly to evolving requirements.
- Has a basic technical understanding of networking and a real interest in technology.
- Is willing to learn and progress within the company.
Your experience:
- Working with technology and associated infrastructures.
- Proficient with all MS Office products
- Administrative role in a technical environment.
- Report writing and assimilation of relevant data.
It would be beneficial (but not essential) to also have:
- Knowledge and understanding of Wi-Fi and associated systems as well as LAN/WAN technologies.
- Understanding of cabling systems and processes.
- Experience of Jira, Netbox, SiteApp & Confluence.
We offer a competitive salary and benefits package which includes an ‘Annual Leave Buy & Sell Scheme’, in addition to a remote first working environment, allowing our employees more flexibility when it comes to the importance of a healthy work / life balance. Please be aware that the successful applicant to this role will receive an offer which is subject to the satisfactory completion of a basic level DBS check.
At Wifinity we are committed to providing a positive environment in which individuals do not encounter bullying or harassment on the basis of protected characteristics which are identified by law (including sexual harassment).We are committed to treating candidates and employees with courtesy, dignity and respect.
This advert can be available in other formats (upon request) for those who require it, please contact [email protected] for assistance
United Kingdom
