
WorkWave is a leading provider of SaaS solutions, helping businesses streamline their operations and drive growth through innovative technology. As we continue to expand, we are looking for an experienced Provisioning Specialist to join our Global Professional Services team. In this role, you will lead the strategic alignment, technical enablement, and operational integrity of our SaaS platform implementations for enterprise and growing clients. We are seeking an analytical, strategic, and proactive Provisioning Specialist. In this role, you will serve as a key operational strategist and system administrator within our customer onboarding and delivery pipeline. You will exercise independent judgment to design, evaluate, and execute software environment setups, oversee financial processing integrations, and direct client regulatory compliance frameworks.
The ideal candidate evaluates complex operational requirements, establishes scalable workflows, exercises discretion on technical provisioning edge-cases, and collaborates cross-functionally to drive continuous process improvements.
WorkWave is a service software platform designed to automate and empower field service businesses, including lawn care, pest control, commercial cleaning, janitorial, and security guarding companies. The company offers a comprehensive suite of solutions including CRM, ERP, scheduling, routing, mobile operations, billing, payments, financial services, and AI-driven analytics tools. With over forty years of industry expertise, WorkWave serves as a partner to help service professionals and companies grow their businesses through cutting-edge technology and data-driven insights. The platform is trusted by 375,000 mobile service professionals and includes innovative offerings like Wavelytics Decision Intelligence for operational decision-making. WorkWave's mission centers on empowering service professionals to stay ahead in a rapidly evolving industry through AI-driven tools, fintech solutions, and continuous innovation.