At a Glance
Earn weekly pay with BDS! As a Field Support Lead, you will represent Qualcomm to execute and improve field execution in sales and advocacy and create best-in-class in-store experiences through immersive hands-on demonstrations of our client’s products. You will interview and onboard a team of field reps, support the Regional Sales Manager in their evaluation of the sales team’s performance, and plan and manage logistics. You will be responsible for onboarding and facilitating the training process for retail associates to help drive incremental sales for all markets. You will lead them step-by-step from hiring to initial onboarding and training. You are the initial point of contact of our sales reps to ensure the team has the skills, resources, and support to successfully execute its strategy.
This is a full-time opportunity, working within retail store hours Wednesday through Sunday to support the field team. This is a remote role with local travel as needed within your designated market. Join our Best-in-Class team as we bring technology experiences to life with consumers. Bring your operational experience, as well as your track record, to help build a team of Qualcomm Brand Champions!
Learn more about us and why you belong at BDS here!
Compensation
$26.00 - $30.00/hour pay rate + up to 10% annual bonus potential paid quarterly
Overview
WHAT WE OFFER
- Weekly pay and early wage access - get paid when you need it
- 401(k) with employer matching
- Paid sick time
- Paid training
- Employee assistance program
- Employee discounts
- Referral bonus
- Opportunity to work with a growing company that actively rewards and promotes its employees
- A variety of part-time and full-time schedules and roles across the business that can lead to consistent income for your needs
WHAT YOU’LL DO
- Interview and onboard field representatives, including logistics for providing new hires their required work materials
- Achieve KPI’s and strive to consistently meet goals and program objectives,
- Fully understand the features and benefits of all Qualcomm products and the brands we support
- Identify, hire, and onboard Market Sales Managers and Market Sales Reps
- Assess and evaluate team and individual performance
- Measure, analyze, and communicate progress toward strategic goals
- Create a culture of recognition and best practice sharing across teams via team calls and our social media platform
- Support the Regional Sales Managers in following up on daily scheduling activities
- Summarize and report on field and channel feedback and activities, as well as competitive insights
- Work with Regional Sales Manager to evaluate and train team members remotely, helping them set and meet daily and quarterly goals
- Display a professional demeanor while representing Qualcomm and BDS Connected Solutions
WHAT YOU’LL BRING
Experience and Education:
- High school diploma or equivalent required; College degree preferred
- 3+ years of retail management, field management, or territory management; previous experience in a field sales/retail environment preferred
- Consumer Electronics experience is a must
Skills and Attributes:
- Strong operational abilities
- Great attention to detail in coordination of tasks and evaluation of progress toward achieving goals
- Professional demeanor
- Strong interpersonal communication skills both written and verbal
- Detail-oriented; possess time management and organizational skills
- Ability to build relationships and demonstrate solid customer service skills
- Must possess strong self-confidence and the ability to build personal credibility
- Collaboration skills to partner with account team members to ensure seamless business execution, reinforce positive morale, and uphold company values
- Ability to be flexible and adapt quickly
- Ability to travel locally within a designated market as needed
- Computer Skills: Proficient in Word, Excel, PowerPoint, Access, and Outlook
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to:
- Regularly sit, stand, walk, bend over, reach overhead, crouch, kneel, grasp, talk and/or hear, and drive
- Always carrying and lifting something into stores up to 10 lbs.
- Frequently lift and carry up to 25 pounds
- Regular travel within assigned territory, have access to daily reliable transportation
- Continuous hand/eye coordination and fine manipulation
Important Information
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
BDS Connected Solutions. (“BDS”) is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. BDS is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. BDS is an at-will employer.
BDS Connected Solutions offers a complete suite of Connected Commerce solutions that blend Advocacy, Training, Retail, Virtual, Experiential, and Digital environments to influence the modern buyer, regardless of where they are on their shopping journey. Since 1985, BDS has been inspired by innovation; as we continue to evolve as a trendsetter in today’s disruptive market, we enable our clients to do the same. Our industry-leading experts never stop working to discover, design, and deploy custom buying solutions that empower brands to achieve and exceed their unique sales goals. BDS is headquartered in Irvine, California with regional offices in New York City, New York; Chicago, Illinois; and Columbus, Ohio. Visit us at www.BDSsolutions.com for more information.
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