Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to make sure you get our emails.Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!AFM - Healthcare Virtual Assistant (Remote)
Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.And we’re looking for a Healthcare Virtual Assistant to start immediately!Duties and Responsibilities include but are not limited to:1. Document new patient and referral intake2. Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers.3. Input patient information, medical records (CPT, ICD-10, HCPCS), and billing date into EMR/EHR systems4. Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries, concerns, and documentation. 5. Respond to incoming patient inquiries, providing information and directing them to the appropriate healthcare professional.6. Assist in analyzing healthcare data, preparing reports, and maintaining records. 7. Ensure HIPAA compliance, privacy regulations, and maintenance of patient confidentiality.8. Coordinate the sending of medical records to various departments, healthcare providers, and professionals as directed by the Managing Physician. 9. Ad hoc tasksQualifications:
Bachelor's degree in medical fields or the pharmaceutical-related industry
At least 1-year experience as a Medical Virtual Assistant
Excellent English communication skills both written and verbal (At least C1 level)
Solid understanding of medical terminologies and practices
Proficient in EHR/EMR systems and ability to troubleshoot common technical issues
Understanding of healthcare privacy regulations
Strong interpersonal skills
Solid organizational & time management skills with keen attention to details
Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP
Able to work on a graveyard shift
Technical Requirements:
USB Headset with Noise Cancellation feature
Working Webcam
Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM
Main Internet Service Speed: at least 25 Mbps wired connection
Backup Internet Service Speed: at least 10 Mbps
Benefits:
Health Insurance (HMO)
Performance Incentives
Job Security and Stability
Paid Training
Inclusive Culture
Upskilling Opportunities
100% Work-From-Home
Exceptionally Supportive Team
Opportunities for Career Growth
Fun Work Environment
Holiday & Overtime Pay
Schedule: US work hours (20-40 hours per week)Location: This is a remote jobSalary Package (with HMO):
Entry Level (1-3 years of experience): Up to PHP 39,500
Intermediate Level (3-5 years of experience): Up to PHP 48,000
Expert Level (5+ years of experience): Up to PHP 53,000
Please note:- Only qualified candidates will be invited to take the assessment & scheduled for an interview.
We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website.
You may also refer your friends using our Affiliate Marketing Program and earn up to $30 if your referral is hired.
Wing is a corporate entity housing M32 AI, an AI-focused subsidiary backed by top-tier Silicon Valley venture capitalists. M32 AI is dedicated to building agentic AI solutions for traditional service businesses, positioning itself as a fast-moving, agile startup within a larger corporate structure with minimal bureaucracy. The company operates across multiple service verticals and is actively scaling its go-to-market operations through field marketing and events strategy.
