Junior Accounts Receivable Representative
Company: The Testing Agency Location: Remote (United States – CST, MST, or PST Preferred) Type: Full-Time Compensation: Base pay to $47K + paid benefits, vacation, and professional growth opportunities
About The Testing Agency
The Testing Agency is a fast-growing environmental inspection and testing services company supporting homeowners, contractors, and insurance professionals nationwide. The company is committed to operational excellence, customer service, and building a collaborative remote work environment that encourages professional growth and long-term development.
About the Role
As a Junior Accounts Receivable Representative, you will support customers and insurance professionals through payment-related communication and account coordination in a fully remote environment. This role is essential to maintaining accurate account records, assisting with invoice inquiries, and helping ensure timely payment collection.
This opportunity is ideal for someone who enjoys customer interaction, thrives in a fast-paced environment, and is comfortable balancing communication, organization, and problem-solving responsibilities throughout the day.
Key Responsibilities
Handle inbound and outbound calls related to unpaid invoices and account support
Collect payments from homeowners and insurance companies
Assist customers with invoice questions, payment updates, and account inquiries
Document customer communication and account updates across multiple CRM systems
Maintain accurate records and follow-up activities
Support account resolution efforts through professional and timely communication
Collaborate with internal teams to ensure smooth customer support and payment processing
Contribute to a positive and efficient remote team environment Requirements
Strong communication skills with a professional and friendly phone presence
Comfortable making and receiving phone calls throughout the day
Strong organizational skills with the ability to multitask effectively
Ability to think independently and problem solve in a fast-paced environment
Comfortable learning and using multiple CRM systems and software platforms
Reliable, detail-oriented, and self-motivated while working remotely
Customer service, call center, administrative, or accounts receivable experience preferred What We Offer
Competitive compensation package
Fully remote full-time contractor opportunity
Paid benefits and vacation time
Professional development and long-term growth opportunities
Collaborative and supportive team culture
Exposure to customer account management and insurance-related processes
Opportunity to grow within a fast-growing national services company
