Independent Contractor | $13–$15 Per Hour | Inbound Calls Only
Are you dependable, technically prepared, and serious about creating a flexible work-from-
home income opportunity?
We are accepting applications from experienced customer-service professionals who can
support major nonprofit fundraising campaigns as independent Donation Processors or Pledge
Drive Specialists.
This opportunity is best suited for individuals who can manage their own schedules, follow a
proven system, maintain accuracy, and consistently meet professional performance standards.
No Outbound Calls, Selling, or Solicitation
Every donor interaction is strictly inbound.
You will not be expected to:
Make outbound calls
Cold-call or contact donor prospects
Solicit donations
Generate leads
Sell products or services
Donors initiate the calls voluntarily in response to active nonprofit campaigns. Your role begins
when the donor calls to make a donation or pledge.
What Successful Specialists Do
Answer inbound donor calls professionally
Follow approved scripts without unnecessary deviation
Accurately record donation and pledge information
Confirm names, contact details, and transaction information
Move confidently between required computer systems
Protect donor privacy and confidential information
Maintain quality and compliance standards
Arrive on time for every accepted servicing interval
Meet campaign performance expectations
Requirements
Minimum Qualifications
Applicants must possess:
A high school diploma or GED
At least six months of remote customer-service experience or one year of onsite
customer-service experience
Strong verbal communication skills
Professional phone etiquette
Accurate typing and data-entry abilities
The ability to listen, speak, and navigate systems simultaneously
Dependability and strong personal accountability
The ability to work independently
A quiet, dedicated workspace
Computer and Internet Requirements
Required equipment includes:
Windows 11 desktop or laptop
Minimum 8GB RAM; 16GB recommended
Noise-canceling USB headset
Reliable wired high-speed internet
Direct Ethernet connection
Dual monitors are recommended.
The following are not permitted:
MacBooks
Chromebooks
Tablets
Wi-Fi-only internet connections
Shared or distraction-filled workspaces
Please confirm your eligibility before purchasing equipment. No equipment purchase is
required to submit your initial application.
Benefits
Earnings and Schedule Control
Contract rates typically range from $13–$15 per hour
Compensation and earning potential may vary based on campaign and performance
Servicing opportunities may be available across a 24/7 operating schedule
Contractors choose from available servicing intervals
Contractors are responsible for managing and honoring their selected schedules
Important Information
This is a 1099 independent-contractor opportunity
This is not a traditional hourly employee position
Certification is required before servicing
Completing certification does not guarantee placement
Campaigns and available servicing intervals may change
State, experience, equipment, screening, and program restrictions may apply
This opportunity is intended for serious applicants who are prepared to complete
certification, meet the technical requirements, and honor their servicing commitments.
If you are ready to work independently and provide excellent inbound donor support,
apply now.
