Extenteam is currently looking for a Sales Administrator who will be responsible for providing administrative support to the sales leaders and ensuring efficient sales operations. This role involves managing sales-related documents, coordinating with internal departments, and assisting with customer inquiries.
Key Responsibilities:
- Assists in the preparation of sales meetings and presentations,
- Compiles sales data and prepares weekly and monthly Sales reports, including forecasts.
- Monitors incoming leads and routes them to the appropriate business development executive.
- Updates and maintains customer databases with accurate information.
- Audit deals regularly for accuracy of dates, proper stage, required fields, next steps, notes and associations, accuracy of JD and schedule, association of company and contacts, etc.
- Change stage when automation is received (closed Lost with reason never onboarded), when a deal was never onboarded, and update the bonus audit as well.
- Refresh Monthly Marketing Reports.
- Make recommendations on other reports we can get from HubSpot.
- Assists in monitoring sales performance metrics and targets.
- Collaborates with other departments, such as Admin, Marketing, Human Resources (Workforce and Recruitment), and Partner Success to support Sales activities.
- Attend meetings and follow up on takeaways and meeting notes/summary and adds action items into the project management tool.
- Updates Sales SOPs as we make changes.
- Get sales commission documents signed and processed.
- Audit monthly churn for changes in commission/claw backs.
- Plan off site details (travel, lodging, any documents we need)
Requirements
Qualifications and Skills:
- Proven experience in a similar role, preferably in sales administration or support.
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Proficiency in remote collaboration tools and software, such as Microsoft Office, Google Workspace (Google Sheet, Google Doc, Gmail, Google Drive), CRM systems, and project management tools.
- Attention to detail and accuracy in data entry and document preparation.
- Ability to work effectively in a fast-paced environment and prioritize tasks.
- Knowledge of CRM software (ie. Hubspot) is a plus.
- Have a strong work ethic (integrity and commitment).
TECHNICAL REQUIREMENTS:
- Internet speed minimum 30mbps
- i5 8th Gen or higher
- Windows 10 / MacOS Catalina or higher
- Minimum of 8 GB RAM
- Private and quiet dedicated home office area (no roosters, dogs, children's noises in the background)
- Back-ups in case of power or internet provider interruptions
- Good headset and webcam (preferably noise-canceling headset)
Benefits
WHO WE ARE:
EXTENTEAM is the #1 trusted outsourcer for property management professionals operating short-term rentals, vacation homes, multifamily communities, and boutique hotel properties.
WHAT WE DO
We support over a hundred different property management brands throughout the United States. Our virtual team members work exclusively to supercharge guest services, reservations, marketing, bookkeeping, IT support, and other core business functions.
OUR CORE VALUES:
- MISSION ACCOMPLISHED: We Work Smart & Get Stuff Done.
- OWN YOUR STUFF: We Own Our Stuff.
- WALK THE TALK: We Do What We Say We'll do.
- INTO THE WILD: We are Explorers.
- WORD AS BOND: Just Say It.
- ABOVE AND BEYOND: We Live Extenteam.
WHAT WE OFFER:
We offer our team members targeted development opportunities, both on a professional and personal level. We also offer:
- Competitive Salary
- Holiday Reward equivalent to 13th-month pay
- HMO
- Life Event Bonuses
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