Remote Sales Development Representative (Appointment Setter)

Extenteam is currently looking for a Remote Sales Development Representative (Appointment Setter) to join our growing organization and undertake the following tasks:

As a Sales Development Representative (SDR), your primary responsibility is to generate qualified leads and opportunities for the sales team. You play a crucial role in the sales process by initiating contact with potential customers, understanding their needs, and setting up appointments or demonstrations for the sales team. This role requires a proactive and results-driven approach to identify and nurture prospects, ultimately contributing to the company's revenue growth.

Key Responsibilities:

1. Prospecting and Outreach:

• Conduct outbound prospecting through various channels such as cold calling, emailing, and social media to identify potential leads.
• Research and gather information on target companies and decision-makers to tailor outreach efforts.

1. Lead Qualification:

• Engage with prospects to assess their needs and qualify them based on predefined criteria.
• Collaborate with the sales team to understand ideal customer profiles and target industries.

1. Appointment Setting:

• Schedule appointments, product demonstrations, or meetings between prospects and the sales team.
• Ensure a smooth handover of qualified leads to the sales representatives.

1. Communication and Relationship Building:

• Articulate the value proposition of the company's products or services to prospects.
• Build and maintain relationships with potential customers through effective communication and follow-up.

1. Sales Technology Utilization:

• Utilize customer relationship management (CRM) tools (HubSpot) to track and manage leads, activities, and outcomes.
• Stay updated on industry trends and competitor activities to enhance sales strategies.

1. Performance Metrics:

• Meet or exceed monthly and quarterly lead generation targets.
• Provide regular reports on key performance metrics, including conversion rates, outreach effectiveness, and lead quality.

Must haves:

• Excellent written and verbal English skills. No exceptions. This position will be communicating via all mediums.
• Problem solving skills
• Ability to work independently
• Critical thinker
• Tech Savvy – Can learn technology and software quickly
• CRM Software Experience – HubSpot (preferred), Salesforce, or another CRM tool.

Nice to haves:

• Vacation rental industry experience
• Common knowledge of the VR/STR industry

TECHNICAL REQUIREMENTS:
- Internet speed minimum 30mbps

- At least i5

- 8th Gen or higher

- Windows 10 / MacOS Catalina or higher

- Minimum of 8 GB RAM

- Private and quiet dedicated home office area (no roosters, dogs, children's noises in the background)
- Back-ups in case of power or internet provider interruptions
- Good headset and webcam (preferably noise-canceling headset)

WHO WE ARE:

EXTENTEAM is the #1 trusted outsourcer for property management professionals operating short-term rentals, vacation homes, multifamily communities, and boutique hotel properties.
**
WHAT WE DO:**

We support over a hundred different property management brands throughout the United States. Our virtual team members work exclusively to supercharge guest services, reservations, marketing, bookkeeping, IT support, and other core business functions.
**
OUR CORE VALUES:**

- OWN YOUR STUFF: We Own Our Stuff.
- WALK THE TALK: We Do What We Say We'll do.
- INTO THE WILD: We are Explorers.
- WORD AS BOND: Just Say It.
- ABOVE AND BEYOND: We Live Extenteam.

WHAT WE OFFER:

We offer our team members targeted development opportunities both on a professional and personal level. We also offer:
- Competitive Salary
- Holiday Reward equivalent to 13th-month pay
- HMO
- Life Event Bonuses

- Preventive Mental Health Benefit