As a Renewals Account Manager, you will be responsible for managing the contract renewal cycle for JAPAC customers and driving on-time renewals and growth in licenses and per endpoint revenue. You will work with the partner and customer to answer questions, provide quotes, and ensure a seamless customer experience.
Requirements
Track record of meeting or exceeding expectations in an individually focused, quota carrying role.
Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagements.
Technical aptitude and ability to learn new concepts quickly.
Exceptional written and verbal communication skills demonstrated through email, conference calls, and internal meetings
Must be a self-starter with the ability to work independently or in a team environment
A curious nature with a desire to learn and a competitive spirit.
High level of comfort handling objections and negotiations.
Excellent time management skills.
Security or SaaS sales experience
Customer Success/Service background
Prior experience using Salesforce or another CRM solution
2 years+ or equivalent experience in consulting or account management – particularly in cybersecurity. Benefits
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work CertifiedTM across the globe
